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Inside Coordinator / Dispatcher

Posted 7 days ago

trenchtechBeltsville (MD)

SENIORITY

Junior

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About the role

The Inside Coordinator takes all incoming calls from sales to begin the rental process. This person insures the correct equipment gets delivered on time. At the end of the rental period, this person organizes the return and communicates with the drivers & customers on the scheduling. If there are any irregularities, this person communicates them so that they get resolved quickly, eliminating any disputes.
Responsibilities: Utilizing our operating system, Rental Man, open & close all rental contracts accurately. Dispatch trucks in the Washington DC Metro area efficiently. Coordinate with other branches the transfer of rental equipment. Maintain files. Work closely with Yard Manager to keep the daily operation running smoothly. This position is vital to the success of the branch, all daily operations run through this person. Reliability & organization are key qualities this candidate must possess.
Qualifications: Basic math skills (Adding & multiplying are are used frequently. You must know how to multiply without using a calculator) Must be able to read and spell. Basic Computer skills ie: typing, emailing, working in excel & outlook... Must be familiar with the area, for example know where Manassas is as apposed to Baltimore & Frederick...Must be flexible, this is the rental industry and we support construction, things change frequently!

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