General Manager
0007 mt zion rd decaturDecatur (IL)
General Manager
Posted yesterday
0007 mt zion rd decaturDecatur (IL)
SENIORITY
Mid
About the role
General Manager – Partnership Opportunity Steak 'n Shake is the fastest growing QSR in America—and we're just getting started. We're modernizing operations, raising the bar on hospitality, and expanding our footprint at a pace no one else in the industry is matching. We're also on a mission: real food, real ingredients, real value. We are a healthy company, delivering healthy food options at great prices. WE give every general manager the opportunity to live the American Dream. The GMs who thrive here don't clock in and manage from the office. They lead from the floor, own their numbers, and build teams that win. And the best of them? They become franchise partners—owners of the very store they built. Franchisee Partner Program Top-performing GMs are invited to own and operate their own Steak 'n Shake. Run it like it's yours—because it can be. This is a partnership, not just a paycheck.
What You'll Do:
- Improve people's lives!
- Provide the gold standard in service – provide the most hospitable experience in the world to all our guests
- Live by the golden rule – we treat others the way we want to be treated
- Lead team from the floor – production line, drive-through, dining room. We are seeking to provide the best to our customers and therefore we seek the best managers in the country.
- Build and keep a high-performing team through recruiting, training, and real accountability.
- Uphold Steak 'n Shake's brand, food safety, and hospitality standards without exception.
- Use data to drive decisions: speed of service, guest scores, and cost targets.
- Don't just watch things happen, make things happen
- What You Bring 3+ years of QSR or fast-casual GM experience. Required.
- Fluency in P&L management—you can quote your food cost, labor %, and comp trend from memory.
- Hands-on leadership style. Comfortable on the grill, in the window, wherever you're needed.
- Consistent work history. We want builders, not job-hoppers.
- An owner's mindset: every dollar, every guest, every team member matters—because soon, it's your name on the door.
What Success Looks Like:
- Your restaurant hits targets every week—costs, cleanliness, speed, guest satisfaction.
- Your team is trained, engaged, and proud of where they work.
- You're invited into the Franchisee Partner Program to own what you built.
- More Than Just a Paycheck
- We combine top-of-market wages with benefits that support you and your family — now and long term.
- Medical/RxHSA with Employer Contribution
- DentalVisionLife & Disability
- Hospital Indemnity
- Critical Illness
- Accident 401(k) with 4% Employer Safe-Harbor Match (age 18 & older)
- Meal Discounts
- Employee Assistance Program
- Paid Training
- Associate Emergency Foundation* Benefits are subject to service and/or ACA eligibility requirements
- If you run toward hard problems and want to own your future—apply now.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.