Overview:
In this Full-Time IT role, you will support Vertex-based applications, lead integration and deployment, and troubleshoot complex customer issues. You will work across development and maintenance projects, participating in design reviews and architecture assessments. The role involves on-site client engagements, 24x7 support, and cross-functional collaboration to ensure successful Vertex implementations. You will contribute to scalable, multi-tier deployments and leverage Java/J2EE and web services expertise to deliver reliable solutions.
Responsibilities:
Log and verify bugs/enhancements to facilitate issue resolution for customers Perform on-site client work, troubleshooting, and dial-in support as needed to debug issues Support Vertex Central and its components (My Enterprise, tax Setup, Tools & Reporting) and related interfaces (BCI, OIC, RTE, XML Web Services) Participate in design and architecture reviews Package system implementations with n-tier architecture (Citrix, App Server, Web Server, DB Server) Work with Java/J2EE, WebLogic/WebSphere, and Web server environments (Apache, IBM HTTP Server, IIS) Support deployment, integration, and lifecycle activities across development and maintenance projects Resolve customer issues by logging, tracking, and validating bugs/enhancements
Key requirements:
At least 5 years in IT with application support, deployment and integration At least 4 years in software development life cycle At least 4 years in project life cycle activities (development and maintenance) At least 2 years in design and architecture review At least 2 years in Vertex Web services and Vertex Central components Experience with Batch Client Interface (BCI), OIC, RTE, Web Services Live Call (XML), Windows Services for Vertex Experience in Java, J2EE with Web server experience (Apache, IBM HTTP Server, IIS) Experience in application server and Web services (WebLogic, WebSphere) Bachelor’s degree or foreign equivalent U.S. work authorization (citizens or eligible, sponsorship not available) Customer-focused issue resolution On-site communication and troubleshooting Cross-functional collaboration Vertex Central: My Enterprise, tax Setup, Tools & Reporting Vertex Web services and Vertex Databases Batch Client Interface (BCI)