Call Center Leader - Data-Driven Coaching & Ops
global lending servicesGreenville (SC)
Call Center Leader - Data-Driven Coaching & Ops
Posted 5 days ago
global lending servicesGreenville (SC)
SENIORITY
Mid
About the role
GLS is seeking a hands-on leader who thrives in a fast-paced, performance-driven environment. The ideal candidate coaches employees, analyzes data, drives operational improvements, and holds teams accountable while maintaining a positive culture.
You may be a great fit if you have experience leading call center, collections, customer service, operations, or financial services teams, and are skilled at reviewing metrics to identify performance opportunities and developing top performers.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.