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David Careers

Coordinateur H/F (remote)

Posted yesterday

reed longyear corwin burnett calogero pllcSeattle (WA)
Legal Secretaries and Administrative AssistantsOffices of Lawyers

SENIORITY

Mid

SALARY

$50,000 - $65,000 per year

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About the role

This is an on-site role in our downtown Seattle office. Reed Longyear is seeking an organized, empathetic, and detail-oriented Intake Coordinator to be the first point of contact for prospective clients. Providing regular coverage for our receptionist is also a core responsibility of this position. Reed Longyear is a well-established and long-standing general practice firm in downtown Seattle with strong ties to the local community. We are close to transit centers, ferries, and the King County courthouse. We cultivate a collaborative atmosphere and offer good benefits and friendly co-workers. We look forward to finding the ideal candidate to join our team.
Responsibilities include:
  • Serve as the initial point of contact for prospective clients via phone, email, and website inquiries
  • Conduct preliminary client interviews to obtain relevant information regarding legal issues, case background, and potential representation
  • Input and maintain accurate and confidential client information in the case management system
  • Coordinate and schedule client consultations with attorneys
  • Follow up with potential clients as needed to complete the intake process or provide updates
  • Provide full front desk coverage whenever the receptionist is on meal breaks or absent
  • Maintain knowledge of the firm's practice areas and communicate services clearly to prospective clients
  • Ensure high-quality customer service and represent the firm in a professional and compassionate manner
  • Collaborate with attorneys, paralegals, and administrative staff to support overall case management
Qualifications:
  • Excellent interpersonal and communication skills, both verbal and written
  • Strong organizational skills with attention to detail and the ability to multitask
  • Bachelor's Degree or Associate's DegreeAt least one year of experience in legal intake, client services, or a similar role in a law firm or professional services environment strongly preferred
  • Familiarity with legal processes and terminology is a plus
  • High degree of professionalism, discretion, and empathy when dealing with sensitive client matters
  • Proficient in Microsoft Office Suite (legal case management software is a plus)
  • Ability to work independently and as part of a team in a fast-paced environment
  • Benefits offered:
  • Medical, dental, and vision insurance
  • Long-Term Disability
  • Basic Life Insurance
  • Commuter transit benefit 401(k) with employer match
  • Paid time off
  • Paid holidays
Compensation Range: $50,000-$65,000 Annually

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