Field Service Technician, Phoenix, AZ
stone securityPhoenix (AZ)
Field Service Technician, Phoenix, AZ
Posted yesterday
stone securityPhoenix (AZ)
Telecommunications Equipment Installers and Repairers, Except Line InstallersAll Other Telecommunications
SENIORITY
Junior
About the role
Enterprise Field Service Technician, Phoenix, AZ Phoenix AZ - Tempe, AZ 85283
Description About BearCom:
Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
Partnerships with Motorola, JVC Kenwood, Avigilon, Milestone, Axis, Hanwha and Bosc
75+ Branches Across North America
As a Field Technician, you will be responsible for meeting customer expectations: quality, performance, timeliness, and cost-effectiveness. Wireless communications systems include: complex radio systems for public safety and enterprise customers. The ideal candidate must have excellent communication skills, be motivated, be customer service oriented, possess a willingness to learn, and be reliable. The Field Technician will interface directly with the end customer; therefore, a professional attitude and appearance are vital.
As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.
Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate willprovide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.
Create Basic Programming Codeplugs (less than 12 channels)
Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
Some Regional and/or Overnight Travel and On-Call Hours May Be Required
Preferred Qualifications:
Basic Electronics Background (12V and/or Low-Voltage System)
RF/Telecommunications/Networking Experience a Plus
Proficient in MS Office Suite (Outlook, Word, Excel)
Must Have Valid Driver’s License
Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process
BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.
You’ll also receive:
Highly Competitive Compensation
Medical, Dental, and Vision Insurance
Company-Paid Life, Short/Long-Term Disability Insurance
Paid Holidays
Generous Paid Time Off
Matching 401k Plan
Use of Company Vehicle
Employee Referral Bonus
Tuition Reimbursement
BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.
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