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Adecco Permanent Recruitment is seeking a Technical Support Team Lead for a Call Center in the Greensboro, North Carolina market.. Qualified candidates for this position will have 2-5 years of experience as a Customer Support Team Lead, in addition to experience implementing automation processes to improve the performance of Customer Service Representatives.. Leading a Customer Support team of team of Supplier Relations Specialist, Supplier Relations Analyst, Statement Analyst, and SRS Support Team. Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:. Los Angeles County Fair Chance Ordinance for Employers
Provide advanced support for network infrastructure, diagnosing connectivity and system integration issues.. Serve as the primary escalation point for Tier 1 technicians, guiding them through complex technical challenges.. Utilize cloud-based diagnostic tools to remotely analyze and resolve system performance issues.. Participate in an on-call rotation, including evenings and weekends, to ensure system reliability during live events.. Experience in technical support or system troubleshooting, particularly in Tier 2 or similar roles.
French/English Call Center needs 1+ year(s) of experience working in customer service, hospitality or call center environment. 1+ year(s) of experience working in customer service, hospitality or call center environment. Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice. Previous experience in the optical industry, full knowledge of optical products and a strong command of the industry language. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Backed by Kleiner Perkins and CRV, our scrappy, fast-moving team is building on our CEO's founding vision to power the world's best AI tools and help everyone automate the web.. You'll leverage your computer science background to provide expert technical support, drive customer onboarding and adoption, resolve complex integration challenges, and ensure our self-service customers successfully implement our technology.. Customer Success Monitor customer health metrics, identify at-risk accounts, and implement retention strategies to maintain and grow customer relationships.. Practical experience with one or more browser automation tools (Playwright, Puppeteer, Selenium).. Familiarity with support ticketing systems and customer success tools.
We are looking for a knowledgeable and customer-oriented Help Desk Specialist to provide first-level technical support to end-users.. In this role, you will assist with diagnosing and resolving hardware, software, and network issues to ensure smooth day-to-day operations.. The ideal candidate is a strong communicator with a passion for technology and problem-solving.
Demonstrate a high aptitude for learning about the specialty pharmacy healthcare environment, various pharmacy channels, and patient access.. Serve as the project first-line leader between the client and IQVIA, translating client needs into action plans with the internal service team.. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.. The potential base pay range for this role is 100,000-115,000 The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).
ViaCord, a Client Company, provides newborn stem cell preservation services for expectant families.. Newborn stem cells are a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems.. The value and benefits of stem cells found in umbilical cord blood are clear; cord blood collection saves lives today and medical researchers are exploring new uses for umbilical cord blood stem cells for tomorrow, including diabetes, heart disease, and stroke.. Basic typing, computer skills and data entry experience preferred (proficiency with Microsoft Office and familiarity with Siebel database a plus). Participate in Customer Service On-Call Program Notice •On-Call Program will not be required for contingent labor, however if the worker were to covert to FTE, then they will be required to participate.
Call Center Sales Agent - No Experience Needed!. Do you have sales, retail, or customer service experience and want to turn it into a high-paying career ?. Fast-track to Loan Officer. Interact with the sales lead to maintain and improve service and product knowledge. This isn't just a call center job-it's your chance to build a high-earning career in mortgage lending.
Technical Support Specialist - Medical Technology. Join our innovative team as a Technical Support Specialist for a leading medical lab device manufacturer based in the vibrant New England area.. Minimum of 5 years of experience as a Medical Technologist.. Resident of the New England area (No relocation provided).. Company vehicle provided.
Job Description: Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms.. Cross-Functional Collaboration: Collaborate with legal and compliance teams to escalate issues and obtain approvals.. Legal Intake Experience: Minimum 1 year in a Law Firm handling direct phone contact or intake coordination (PREFERRED). Wages: Starting at $12/hr base, with performance-based incentives and bonuses.. Contract Signing Bonus: $2.50 bonus per successfully signed contract, with monthly payouts.
Founded in Japan in 2007 and headquartered in Yokohama, AESC has been building manufacturing capabilities around the world in the U.S., U.K., Europe, Japan and China to serve key markets and leading customers locally for over 14 years.. Today, AESC has become the partner of choice for the world's leading OEMs and energy storage providers in North America, Europe, and Asia. Its advanced technology powers over one million electric vehicles and provides more than 15GWh of installed capacity for battery energy systems in over 60 countries.. AESC's Tennessee gigafactory in Smyrna, which has been operational and supplying electric vehicle batteries for the Nissan LEAF since 2012, was retooled in 2025 and now produces batteries for Energy Storage Systems.. End-user Mobile Device Management Including the following: Office 365 and other mobile app deployment/testing/support Mobile device deployment to end-users including processing phone orders/upgrades, initial phone provisioning/setup, phone number port in/out, and initial end-user setup/training.. Prior experience in an IT Desktop Support or Sys Admin role in a similar function preferred.
Your search ends here, at Matrix - where we offer Technical Support Reps an exciting opportunity to join our dynamic team.. As one of the biggest brands in fitness, Matrix takes pride in providing unparalleled customer service to our clients.. Under the direction of the Technical Support Supervisor, the Technical Support Agent handles a high volume of customer contacts through phone, email, and chat.. Free access to our state-of-the-art onsite workout facility. Free Yoga and workout classes
Manage user accounts and permissions in Azure Active Directory/Entra ID and other relevant systems, including Cloud-based technologies.. Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common enterprise applications.. Experience with Active Directory, group policy management, and network troubleshooting.. Microsoft Intune and AutoPilot.. Familiarity with IT service management (ITSM) frameworks (e.g., ITIL).
Operating in an inbound call center environment, you'll handle approximately 80-100 calls daily, addressing a range of credit card-related issues such as payments, lost/stolen cards, disputes, fraud, transaction review, and balance transfers.. 6+ months of call center customer service experience. Ability to increase to $20/hr within first 3-6 months. Must be okay with 1 weekend shift per week. Our seasoned recruiting professionals love what they do – the Charlotte Observer named us a Top Workplace two years running – and they’re great at it!
We are seeking a highly motivated and professional Property Relations Specialist to support property owner inquiries in a fast-paced call center environment.. Handle inbound and outbound calls from property owners, providing professional and empathetic support.. Utilize corporate systems to research issues, update property owner information, and track correspondence.. At least 2 years of customer service experience, preferably in a call center or real estate-related environment.. Familiarity with JD Edwards and CCISites is a plus.
Join Master Services Plumbing, Heating, Cooling, and Drain Cleaning in Lake Geneva, WI and help us redefine excellent customer service!. You're also a proactive member of our outreach efforts, making outbound phone calls to follow up on referrals and keep our schedule full.. This call center position works from Monday - Friday, 8:00 am - 4:30 pm , with some flexibility depending on office needs.. From plumbing solutions and HVAC expertise to duct and drain cleaning, we're dedicated to ensuring our clients' homes are comfortable and safe.. If you're ready to grow and learn new things in this entry-level office position, fill out our quick initial application to get started.
As we grow rapidly, we need a Call Center Program Manager who will manage Five9 call center system and operations.. The Call Center Program Manager will work with our internal Operations, Sales and Marketing, Customer Services teams, and external Partners/Vendor companies, to implement and manage Five9 Call Center system, integrations, campaign programs, operation KPI. This position will report to our VP of Technology and Engineering.. Manage Five9 Call Center rollout and integration with CRM (Salesforce). Develop objectives for the Five9 call center’s day-to-day activities. Assume responsibility of budgeting and tracking expenses for Five9 call center operation
Provide information and guidance about product features, pricing, availability, and promotions.. Keep accurate and up-to-date records of customer experiences and transactions in your CRM system.. Strong customer service and problem-solving skills, with the ability to handle difficult situations and customers. Willingness to learn and adapt to changing customer needs and preferences. Our client is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward.
Job Description SummaryThe Call Center Representative will serve as the first point of contact for patients scheduling outpatient therapy and physician appointments.. During the scheduling phone calls, the outpatient services call center representative will be responsible for the management of the pre-registration data within the Cerner system.. The Call Center Representative will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.. Conducts appointment reminder calls to patients when designated by Call Center Manager.. Previous experience with Cerner Millennium preferred.