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Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.. A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time.. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”. Location: USA, OH, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment.
EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.. All aspects of employment at MCI are based solely on a person's merit and qualifications.. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect.. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
Maintains the highest standard of professionalism, integrity, and confidentiality Assist members and potential members with their telephone requests.. Answer questions about products and services, resolve problems within their authority, and refer issues beyond their authority to their supervisor along with their recommendations Handles the processing of loan applications for members, reviewing each request to ensure alignment with their financial needs.. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement.. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance.. We do everything we can to promote healthy, happy employees!
Your search ends here, at Matrix - where we offer Technical Support Reps an exciting opportunity to join our dynamic team.. As one of the biggest brands in fitness, Matrix takes pride in providing unparalleled customer service to our clients.. Under the direction of the Technical Support Supervisor, the Technical Support Agent handles a high volume of customer contacts through phone, email, and chat.. Free access to our state-of-the-art onsite workout facility. Free Yoga and workout classes
We are looking for a knowledgeable and customer-oriented Help Desk Specialist to provide first-level technical support to end-users.. In this role, you will assist with diagnosing and resolving hardware, software, and network issues to ensure smooth day-to-day operations.. The ideal candidate is a strong communicator with a passion for technology and problem-solving.
Backed by Kleiner Perkins and CRV, our scrappy, fast-moving team is building on our CEO's founding vision to power the world's best AI tools and help everyone automate the web.. You'll leverage your computer science background to provide expert technical support, drive customer onboarding and adoption, resolve complex integration challenges, and ensure our self-service customers successfully implement our technology.. Customer Success Monitor customer health metrics, identify at-risk accounts, and implement retention strategies to maintain and grow customer relationships.. Practical experience with one or more browser automation tools (Playwright, Puppeteer, Selenium).. Familiarity with support ticketing systems and customer success tools.
The Customer Service Representative III for Optima Tax Relief, LLC ("Optima") is located in the Santa Ana, California office and reports to the Customer Service III Team Lead. The Customer Service Team aims to provide Optima clients with an excellent experience to continue to build value and confidence in the Optima brand.. This role is relied upon to answer inbound calls from clients for status updates.. This role must also champion Optima's culture and Core Values and help to deliver the best customer experience.. Respond to inquiries from existing clients and receive inbound calls for status updates.. Act as liaison between client and the Case Manager or the Tax Preparer assigned.
We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes.. We are seeking a seasonal, full-time Service Advisor for our Seattle location.. Our Service Advisor will be responsible for greeting customers and listening attentively to their needs and requests, monitoring and scheduling appointments, diagnosis and estimating repair costs, selling service packages, building out work orders, delegation of repairs, problem solving concerns and complaints, and follow up with customers to ensure an unrivaled customer experience.. Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite). Gained superior product knowledge to effectively educate customers and advise appropriate level of parts and service
Demonstrate a high aptitude for learning about the specialty pharmacy healthcare environment, various pharmacy channels, and patient access.. Serve as the project first-line leader between the client and IQVIA, translating client needs into action plans with the internal service team.. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.. The potential base pay range for this role is 100,000-115,000 The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).
Founded in Japan in 2007 and headquartered in Yokohama, AESC has been building manufacturing capabilities around the world in the U.S., U.K., Europe, Japan and China to serve key markets and leading customers locally for over 14 years.. Today, AESC has become the partner of choice for the world's leading OEMs and energy storage providers in North America, Europe, and Asia. Its advanced technology powers over one million electric vehicles and provides more than 15GWh of installed capacity for battery energy systems in over 60 countries.. AESC's Tennessee gigafactory in Smyrna, which has been operational and supplying electric vehicle batteries for the Nissan LEAF since 2012, was retooled in 2025 and now produces batteries for Energy Storage Systems.. End-user Mobile Device Management Including the following: Office 365 and other mobile app deployment/testing/support Mobile device deployment to end-users including processing phone orders/upgrades, initial phone provisioning/setup, phone number port in/out, and initial end-user setup/training.. Prior experience in an IT Desktop Support or Sys Admin role in a similar function preferred.
Manage user accounts and permissions in Azure Active Directory/Entra ID and other relevant systems, including Cloud-based technologies.. Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common enterprise applications.. Experience with Active Directory, group policy management, and network troubleshooting.. Microsoft Intune and AutoPilot.. Familiarity with IT service management (ITSM) frameworks (e.g., ITIL).
ViaCord, a Client Company, provides newborn stem cell preservation services for expectant families.. Newborn stem cells are a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems.. The value and benefits of stem cells found in umbilical cord blood are clear; cord blood collection saves lives today and medical researchers are exploring new uses for umbilical cord blood stem cells for tomorrow, including diabetes, heart disease, and stroke.. Basic typing, computer skills and data entry experience preferred (proficiency with Microsoft Office and familiarity with Siebel database a plus). Participate in Customer Service On-Call Program Notice •On-Call Program will not be required for contingent labor, however if the worker were to covert to FTE, then they will be required to participate.
Operating in an inbound call center environment, you'll handle approximately 80-100 calls daily, addressing a range of credit card-related issues such as payments, lost/stolen cards, disputes, fraud, transaction review, and balance transfers.. 6+ months of call center customer service experience. Ability to increase to $20/hr within first 3-6 months. Must be okay with 1 weekend shift per week. Our seasoned recruiting professionals love what they do – the Charlotte Observer named us a Top Workplace two years running – and they’re great at it!
We are seeking a highly motivated and professional Property Relations Specialist to support property owner inquiries in a fast-paced call center environment.. Handle inbound and outbound calls from property owners, providing professional and empathetic support.. Utilize corporate systems to research issues, update property owner information, and track correspondence.. At least 2 years of customer service experience, preferably in a call center or real estate-related environment.. Familiarity with JD Edwards and CCISites is a plus.
Company Overview Senior Health Solutions is a state-licensed agency that specializes in the senior life and health insurance market.. Job Summary As a Call Center Representative, employees will receive calls from prospective and current clients.. The call center employee works with the client to verify eligibility and gathers the necessary information from the client to assist with the Medicare enrollment.. Responsibilities Taking inbound calls, listening to client questions and fulfilling their needs.. Health Insurance available after 60 days 401k with a partial company match Monday through Friday, occasional Saturdays, NO SUNDAYS All training paid Surprise Incentives throughout the year Powered by JazzHR
Position Summary: Full-time Call Center Specialist position available for our Call Center located in White Center, near Seattle, WA. We are looking for customer service oriented candidates who are bilingual in English/Spanish.. Call Center Specialists will be responsible for processing inbound calls, greeting patients and the public as they call into the call center in an enjoyable, friendly and enthusiastic manner while taking and relaying messages to the appropriate department.. Demonstrates sound problem solving skills and the ability to be diplomatic in the face of adversity.. Possess excellent problem-solving skills and be able to communicate efficiently.. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 24 days per year + 10 paid Holidays.
Job DescriptionWe are seeking a motivated and dynamic Call Center Representative to join our customer service team.. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional support and service while addressing their inquiries and concerns.. Your primary role will be to handle inbound calls, assist with order processing, and resolve any issues with a sense of urgency and professionalism.. ResponsibilitiesHandle inbound calls from customers with inquiries or issues.. Flexible work environment and potential for remote work days.
Job Title: Network Support Engineer (MSP) Job Overview: As a Network Support Engineer in a Managed Service Provider (MSP) environment, you will be responsible for providing network administration, support, and troubleshooting to a variety of clients across different industries.. Network Security:Implement and manage security protocols and systems, including firewalls, IDS/IPS, and other security tools.. Proficiency in configuring and troubleshooting network devices from vendors such as Cisco, Juniper, Fortinet, or Palo Alto. Experience with SD-WAN and cloud networking solutions (e.g., AWS, Azure).. Preferred Certifications: Cisco Certified Network Associate (CCNA) or higher (e.g., CCNP).. CompTIA Network+ or Security+.
Join Master Services Plumbing, Heating, Cooling, and Drain Cleaning in Lake Geneva, WI and help us redefine excellent customer service!. You're also a proactive member of our outreach efforts, making outbound phone calls to follow up on referrals and keep our schedule full.. This call center position works from Monday - Friday, 8:00 am - 4:30 pm , with some flexibility depending on office needs.. From plumbing solutions and HVAC expertise to duct and drain cleaning, we're dedicated to ensuring our clients' homes are comfortable and safe.. If you're ready to grow and learn new things in this entry-level office position, fill out our quick initial application to get started.