Customer Service & Support Jobs

Engineer and support Telemedicine devices.. Must understand Single Sign On and how this integrates with CitrixPosition Qualifications/RequirementsEducation: Bachelor's degree in computer science preferred Previous Experience: 2-5 years Help Desk experience and proven experience documenting ticket detail to support development of knowledge-based articles for Tier 1.. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.. Certifications/Licenses: ITIL, Microsoft, MAC, Citrix, UniPrint, (Desired) Valid state Driver's License for travel to satellite offices and offsite meetings.

Looking for a Customer Service Representative to be the frontline connection between company and valued customers.. Play a crucial role in ensuring smooth order processing, answering inquiries, and providing top-tier service to our accounts, end users, and sales team.. Proficiency in Microsoft Office (Outlook, Excel); experience with Dynamics 365 Business Central is a plus.. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.. It's the ripple effect that changes and improves everything for your family, your community, and the world.

Job Title: Remote Call Center Agent. You’ll be handling inbound calls, assisting customers with account-related inquiries, guiding them through simple troubleshooting steps, and ensuring they feel heard and supported.. Take inbound calls from customers to provide assistance with general inquiries and account support. No experience required—comprehensive training will be provided to help you succeed. 100% remote position – enjoy the convenience of working from home

Provide Tier 1/Tier 2 support post-implementation.. Associate’s or Bachelor’s in IT or related field.. 3–5 years in technical support or software maintenance.. Experience with ticketing systems (e.g., ServiceNow, Zendesk).. Familiarity with cloud-based support tools and remote diagnostics

3+ years of inbound call center experience.. 1+ year of remote work experience, preferably in a finance/banking/payments environment.. Experience with any customer service software (such as Zendesk, Freshdesk, TalkDesk, Salesforce, etc. Primary work will come from inbound calls, outbound calls, and email support requests.. Work collaboratively with team members and our provider network to maintain an excellent model focused on patient care and high quality service

Doug Neil Insurance Agency, situated in the heart of Clifton Park, New York, is seeking an enthusiastic Insurance Customer Service Representative to join our team.. In this onsite role, you will be the cornerstone of our customer interactions, providing outstanding service and ensuring client satisfaction.. BenefitsAnnual Base Salary + Commission + Bonus OpportunitiesMon-Fri ScheduleCareer Growth OpportunitiesResponsibilitiesClient Interaction: Communicate with clients to understand their inquiries and provide accurate answers.. Computer Proficiency: Proficiency in using standard office software and CRM platforms.. Availability: Must be available to work on-site in Clifton Park, New York.

Benefits: 401(k) Bonus based on performance Company parties Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Company Overview: Eureka Ergonomic is a leader in designing and manufacturing premium ergonomic office, gaming, and home furniture.. We are dedicated to innovation, quality, and creating industry-leading products that enhance comfort and productivity.. Our team thrives in a collaborative, fast-paced environment where creativity, curiosity, and adaptability drive success.. We embrace challenges, foster continuous self-improvement, and encourage bold, forward-thinking ideas to push the boundaries of excellence.. Job Description: Eureka Ergonomic is seeking a Customer Service Representative to join our growing team.

Provide Tier 2/3 technical support for Windows and macOS environments.. Valid driver's license (company vehicle provided).. CompTIA A+/Network+/Security+ or BICSI certification.. Experience in broadcast , audio/visual (AV) , or media production environments.. Familiarity with service desk ticketing systems (e.g., Zendesk, ServiceNow, Freshservice)

We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes.. We are seeking a seasonal, full-time Service Advisor for our Seattle location.. Our Service Advisor will be responsible for greeting customers and listening attentively to their needs and requests, monitoring and scheduling appointments, diagnosis and estimating repair costs, selling service packages, building out work orders, delegation of repairs, problem solving concerns and complaints, and follow up with customers to ensure an unrivaled customer experience.. Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite). Gained superior product knowledge to effectively educate customers and advise appropriate level of parts and service

Job Title:Call Center Agent. We are seeking a motivated and dedicated Call Center Agent to join our dynamic team.. As a Call Center Agent, you will play a critical role in managing customer interactions and ensuring that their needs are met efficiently and effectively.. Familiarity with customer relationship management (CRM) systems is an advantage.. Employee wellness programs

The Customer Service Representative III for Optima Tax Relief, LLC ("Optima") is located in the Santa Ana, California office and reports to the Customer Service III Team Lead. The Customer Service Team aims to provide Optima clients with an excellent experience to continue to build value and confidence in the Optima brand.. This role is relied upon to answer inbound calls from clients for status updates.. This role must also champion Optima's culture and Core Values and help to deliver the best customer experience.. Respond to inquiries from existing clients and receive inbound calls for status updates.. Act as liaison between client and the Case Manager or the Tax Preparer assigned.

The Customer Service Supervisor will be primarily responsible to ensure the daily operation of the CM Shredders Aftermarket Center of Excellence, (COE) team member performance.. Customer Service Supervisor will exhibit an emphasis to service customer requests per established KPI's while identifying/implementing programs designed to grow CM Shredders profitability as directed by senior leadership.. Strong experience in troubleshooting, diagnosing, and commissioning heavy machinery systems with electric, hydraulic, and large motor drive systems.. Provide leadership and active performance management through weekly coaching, Monthly/Quarterly feedback and ongoing support for development planning and employee enablement.. Engage with Aftermarket Field Service as required to ensure the timely delivery of all field service requests for assistance.

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment.. For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.. Handle parts order calls and emails including part look up, part identification and part order processing.. Upon request, provide information such as submittal drawings, wiring diagrams, installation recommendations, or other information as needed.. Preferred: Building Automation/Controls Experience Benefits: Medical, dental and vision insurance Disability & life insurance based upon election of medical insurance Paid holidays, vacation, and sick days based upon tenure 401k with employer match Flexible spending account (FSA) Tenure awards $2,000 sign-on bonus Salary: Competitive base salary with monthly bonus based on productivity and profits.

Our client is a fast-growing, health tech e-commerce startup delivering premium pediatric health and wellness products to parents to help care for their children.. This will be hybrid in the Midtown area of Atlanta, GA so candidates must be local.. Advocate for customer-centric changes to enhance product usability, packaging, and marketing collateral.. 2+ years of experience in customer success or community engagement for a consumer brand.. Experience with customer service platforms (e.g., Zendesk, Intercom, Gorgias) and CRM tools.

This on-site position offers a unique opportunity to become a vital part of a dynamic team, where your contributions are highly valued and recognized.. Sales Lead: Identify potential sales opportunities during interactions with existing and potential clients, providing suggestions that align with their needs.. Data Management: Accurately document customer interactions, transactions, and feedback within our systems.. Relationship Development: Cultivate strong relationships with customers to encourage loyalty and long-term business.. Technical Skills: Comfortable using customer service software and CRM tools.

Full-time with Benefits: Award-winning benefits package, medical/dental, 401K, PTO and much more!. State of the Art Game Room. Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor. TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services.. TPC is a division of TransPerfect, the world’s largest privately held provider of language services and globalization management technology solutions.

Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition.. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.. The technical support analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals.. Perform user administration duties within all necessary systems including Active Directory, Office 365, Liquid Decisions and SAP.. Must be familiar with Office 365 applications as well as administration of users in the Office 365 portal.

We are seeking a knowledgeable and customer-focused Generator Technical Support Specialist to join our team.. The Generator Technical Support Specialist position is divided into two roles.. The second role extends support to both the FAA and GSA by handling quote requests, managing orders from these accounts, and delivering technical pre-sales assistance.. The Standby Generator Technical Support Specialist acts as a factory point of contact to support and coordinate day-to-day activities, resolve technical matters, and administer corporate accounts contracts in the government market segment.. Provide phone, email, and/or live chat support to customers and field technicians regarding generator installation, operation, maintenance, and troubleshooting.

Technical Support Specialist. X-Bow Systems is seeking a skilled Technical Support Specialist to manage and stage enterprise IT equipment, provide first-level troubleshooting for IT support tickets, and oversee mobile device management for PCs, Macs, iOS, and Android devices.. This role will also support the asset management program, including tracking, assigning, updating, and cataloging inventory, as well as managing device life cycles.. Preferred experience with Microsoft Intune is a plus.. Experience with Microsoft Intune or other MDM platforms.

You will be ensuring that DoorDash provides an exceptional service experience by going above and beyond to guarantee customers receive what they ordered.. You have a Bachelor's degree or equivalent amount of work experience You have + years of work experience in a fast-paced customer service role in technology, hospitality or grocery & convenience You are a highly-motivated individual that can work independently You are a natural problem solver, willing to triage problems that may not have a pre-defined solution You can speak fluent English and have above average technical fluency (typing speed of WPM).. including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash's brand voice and tone You are above average in technological fluency - and are especially comfortable with Google Sheets Bonus points for. Familiarity with G-Suite, Slack Previous experience in grocery & convenienceion: Handles incoming calls (orders, inquiries, complaints, etc.). TAC: Temporary Agency Worker