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Take your professional expertise to the next level.. UCan do all this and more at UCLA Health.. Handling a high volume of incoming customer service calls in a call-center environment. UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers and other ancillary locations throughout metro Los Angeles as well as the David Geffen School of Medicine.. If you're looking to experience greater challenge and fulfillment in your career, you can at UCLA Health.
The role of the Service Desk Analyst is to ensure we do our best to make our customers' lives easier.. The Service Desk Analyst is responsible for providing a single point of contact for all IT related user inquiries and issues.. Experience supporting macOS in an enterprise environment and leveraging Jamf.. Experience Windows OS in an enterprise environment and leveraging Microsoft SCCM and Intune.. Experience supporting collaboration tools Microsoft Teams, Mural, Microsoft Teams Room devices (MTR’s), Surface Hubs, etc.
With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.. This position requires technical support ownership, technical expertise, and collaboration with Product Owners, Software Developers and Architects, QA, Product Designers, IT, Security and Infrastructure, Call Center operations, internal Business Partner Management, and PMO functions.. Knowledge of Azure and AWS cloud infrastructure. Experience with Dynatrace, Atlassian tools (Jira, Confluence, etc.). Location: This position reports to Chicago on a preferred hybrid schedule, but candidates based anywhere in the U.S. or Canada (i.e. remote/virtual) will be considered.
This is a level three technical support role where you’ll be helping customers and partners with pre- and post-sales engineering with their integrated rugged mobile devices.. - Collaborate with the sales team to support partners and end-users with in-depth knowledge of EMC products and the B2B Android ecosystem.. - Works with sales engineering teams to build custom solutions, improve product performance, and resolve hardware or software issues in the field, while also providing product assistance and technical training to staff, partners, and customers for successful outcomes.. - Five years of AIDC / EMC / mobility / RFID / MDM industry experience.. About TSC Auto ID Technology TSC Auto ID Technology, an equal opportunity employer, designs and manufactures barcode printers, RFID printers, enterprise mobile computers, and labeling consumables, meeting the evolving automation needs of businesses worldwide.
POS Support Lead. We’re seeking a POS Support Lead to oversee day-to-day support operations for our cloud-based Qu POS platform.. Serve as the go-to expert for POS support issues across brands. Excellent communication, ticketing system, and escalation management skills. Bonus: Experience with Toast, Revel, or NCR; ServiceNow or Zendesk familiarity
Our client, a pioneer in the satellite communications industry, is renowned for its innovative solutions that enhance connectivity and technological integration across global markets.. As part of their ongoing commitment to excellence and innovation, they are seeking a Gateway Systems Technical Support (Mechanical Engineer) to join their esteemed team.. A minimum of 7 years’ experience in the satellite communications or a closely related industry, with a strong focus on mechanical engineering.. Must be willing to engage in domestic and international travel and participate in an on-call rotation.. Our telecommunications recruiters have a proven track record of placing top tier talent in the industry, with deep expertise in wireless, fiber, network infrastructure, etc.
Deputy Director, Customer Service Administration. Deputy Director, Customer Service Administration.. Providing directives, advice and guidance on technical issues of tax law, regulations, policy and procedures. Assisting the Director with responses to issues referred from the Executive Office of the Mayor, City Council, Congress and various tax advocacy groups. Six (6) years of progressive experience working in a high volume customer service call center to include three (3) years of managerial experience performing the related duties and responsibilities such as planning, organizing, coordinating, directing, reviewing, monitoring, and evaluating the activities of an administration.
We are seeking passionate customer service champions, who are eager to grow within one of the world's leading online gambling companies.. This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule.. Customer-centric with a passion for delivering outstanding service.. Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.. Promoting and advocating for responsible gambling practices among customers.
Through NRI Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs.. The Mobility Support Specialist is responsible for processing incoming mobile requests and providing problem-solving, technical support, and customer service support for various mobile devices and products, including iPhone, iPad, Droid, MiFi and hotspot devices and products.. Educate employees on mobile technologies, best practices, and security measures to boost productivity and safeguard sensitive information.. Bachelor’s degree in IT, Computer Science, or related field, or 3-5 years of equivalent experience.. Proficient in mobile device management (MDM) solutions.
As an IT Support Analyst, you will be responsible for providing technical support for both software and hardware needs within a Citrix XenDesktop environment.. Software & Hardware Support: Resolve software-related issues for all firm-deployed applications, both remotely and in person.. Virus & Malware Removal: Identify and remove harmful software such as viruses, spyware, and adware from desktop systems.. Mobile Device Support: Provide technical support for firm-issued mobile devices (iPhones and iPads), including installation, configuration, and troubleshooting of the Mobile Device Management (MDM) platform.. Law Firm Experience: Prior experience working in a law firm environment is a plus.
Your RoleAs a Customer Support Engineer within our Support team, you will play a critical role in delivering exceptional technical support and guidance to our customers.. This role demands not only technical expertise and problem-solving skills but also exceptional communication abilities, deep empathy, and a proactive attitude.. Strong customer support interaction is paramount, as it fosters trust and loyalty, and we seek someone who is passionate about delivering unparalleled customer service excellence.. Experience diagnosing and debugging complex systems (Grafana, Prometheus, Cloud Operations Suites, etc) Familiar with Linux/Unix environments and CLIs Outstanding problem-solving and analytical skills.. Extra kudos if you have: An understanding of computer vision, mobile autonomy or LiDAR data processing.
We are in the business of subrogation - companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused.. We're looking for someone comfortable receiving inbound calls who can positively interact with our customers.. Accept inbound calls from engineers, technicians and other field operators reporting FNOL. This position is fully remote. 6 months to 1-year previous customer service call center experience required
Riverview Chevrolet GMC is a trusted name in the automotive industry, committed to providing superior service and expertise to its customers. Conducting a thorough walk through of the vehicle, explaining its features, and demonstrating its operation.. Assisting customers with setting up their phone, in-vehicle technology, and other features.. Coordinating with other departments to ensure the vehicle is ready for delivery with any purchased accessories.. Providing post-sale follow-up to address any remaining questions or concerns.
Looking for a part-time job that provides meaningful work and competitive compensation?. Looking for a position with growth potential that can lead to a full-time position and a career?. Establish customer relationships and follow up with customers, as needed.. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.. Maintain a strong work ethic with a total commitment to success each and every day.
As part of a 24*7*365 organization shift work, holidays and on-call responsibilities may be required.. Effectively leads efforts in facilitating problem recreation and failure analysis of systems level issues and recommends and utilizes a wide variety of test equipment, diagnostic tools and techniques used in problem resolution.. Microsoft Hyper V MCS and/or VMWare VCP certification or equivalent Hypervisor administration work experience. B.S. in Computer Science, Electrical and Computer Engineering, Math, or equivalent work experience. SQL database, MongoDB, Oracle or other database knowledge
As a Customer Support Specialist, you will be responsible for providing exceptional technical support to our valued customers.. - Assisting customers with troubleshooting technical issues via email, phone, or live chat. - Experience in providing technical support for software products. - Reliable high-speed internet connection and a quiet workspace. - Knowledge of HTML, CSS, and JavaScript
The role of a Pre-Analyst - Control Tower is critical in ensuring effective communication between the customer and the company, particularly in the context of product quality and service issues.. Voice of the Customer (VOC): · Utilizing various sources of customer feedback such as warranty information, parts return data, and service reports to understand customer experiences and concerns.. Issue Identification and Triage: · Analyzing data to identify emerging issues and potential problems with products or services.. Problem Statement Development: · Crafting detailed and comprehensive problem statements for identified issues, including all relevant information gathered from customer feedback and data analysis.. Issue Resolution Support: · Collaborating with cross-functional teams, including product development, engineering, supplier and manufacturing quality, and customer service, to facilitate issue resolution.
QDI Surfaces, a trailblazer in the flooring business, is on the lookout for a vibrant and talented Customer Service Representative Team lead to join our bustling Tucson showroom.. Reporting the end of day to Regional Branch Manager daily, including but not limited to account updates and status, arranging deposits, cycle count reporting, etc. Experience & Expertise: 3-5 years in customer service or office management, with a preference for those familiar with the natural stone industry.. Detail-Oriented: Your organizational skills are top-notch, and you don't miss a beat when it comes to attention to detail.. As the largest US supplier of Porcelain and Natural Stone Pavers and Pool Coping, our product line spans Porcelain, Natural Stone, Paver, Pool Coping, SPC Vinyl, Pool Tile, Glass Tile, Setting Materials, and Decorative products.
Exemplifying our code of values, you show respect and courtesy to all customers and employees.. If you are an experienced CSR, scheduler or dispatcher and are looking to work for an organized, well structured and professional service company this is the place for you.. Answer scheduling and/or routing questions from technicians. Appliance repair service knowledge. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business.
With locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more.. MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work.. Regular work performed in a climate-controlled, call-center environment. Optional daily pay or weekly pay. Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies