Carlisle Companies Incorporated , a worldwide leading diversified manufacturer of premium building products and related technology has an immediate opening for a Customer Service Representative I to join our Carlisle Architectural Metals (CAM) team.. This critical role oversees the customer ordering process; where our CSR’s review and enter orders, communicate with the customer regarding timelines, resolve service issues, and partner with various Edge Metal departments (Engineering, Order Processing Engineering, Production, Sales, Service, Accounting, IT, Scheduling and Shipping) in the best interest of strengthening customer relationships with the Edge Metal business.. Review and coordinate drawings, purchase orders, and quotes to prepare for accurate order entry.. Master the order entry and order management system; reviewing and entering orders in an accurate and timely manner.. The role is primarily scheduled weekdays, and during first-shift hours; however, some projects and initiatives may require the flexibility to occasionally work on weekends or during second-shift hours.
The Customer Care Specialist is responsible for servicing the Loeffler Randall DTC customer with clear and thoughtful communication of brand objectives and product knowledge through email, phone, chat.. This role maintains and facilitates a best-in-class E-commerce customer experience for Loefflerrandall.com and should exemplify our brand voice and message.. Work with the Production and Ecommerce team to test the fit of footwear for the purpose of customer product knowledge and site information, and report back on damages that may aid in the redevelopment of future collections. Support order processing, warehouse fulfillment, and returns processes to ensure operations are smooth and running without delays; identify and communicate areas of opportunity in the order life cycle. Must become proficient in the general software that is used by the company (Shopify, Gorgias, Loop, NetSuite)
Customer Service Specialist (Credit Risk) - In-office. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.. 4 weekdays with 1 weekend day between the hours of 7:00 AM - 7:30 PM CST (9-hour shift).. · Strong knowledge of finance and credit risk assessment (college graduates preferred). · Strong problem-solving skills to assess and mitigate credit risk
Reporting to the Director of IT Operations and Delivery, you will have direct access to the CTO and senior leadership, working on the front lines to support and grow our company through technology systems.. ○ Leverage external documentation systems to facilitate self-help for end-users.. o Okta (SSO, IDP, MFA). o Apple Device Management (JAMF Pro, ABM, DEP, VPP). ● Moderate noise levels as found in a light industrial environment, office environment, households with TVs and dishwashers, and driving light traffic.
TEMP TO PERM Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX Job Summary: The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails.. Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment. Ability to learn the basic concepts of personal lines insurance principles and Client products offered to our CWB customers. Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed. Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus!
You’ll work alongside external and internal customers in all aspects of retail banking.. If you consider yourself a problem-solving pro or a customer-service hero, let’s talk. Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center. Interacting with customers on camera and phone and utilizing new technology. Customer service/chat support experience as well as strong computer skills
This position is on-site work and candidates should be within commutable distance of the following locations: Atmore, AL, Mobile, AL, Pensacola, FL, or any remote site.. Assist in implementing and managing backup and disaster recovery solutions.. Perform routine data backups and ensure data integrity.. Assist in evaluating and recommending IT hardware and software purchases.. Any relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Associate) is a plus.
We are an Independent Property & Casualty Insurance Agency, who advises clients and works with top-rated insurance carriers to find options for complex risks.. As one of the largest Specialty Insurance Agencies in the US, we are known for our integrity and keen problem-solving ability.. This Customer Success Representative position requires an analytical, straightforward person who enjoys technical work and can communicate with different types of people.. Enters client data into insurance quoting systems, keeping data accurate.. Proficient in Microsoft Outlook, Excel, and Word. Proficient in Adobe Reader/Acrobat.
The team is comprised of the following groups: Automated Collection System (ACS) and Specialty (Audit, Offer-in-Compromise (OIC), and Revenue Officers (RO).. The ACS team is responsible for getting the client out of or preventing collection activity.. The OIC team investigates whether Optima clients qualify for tax settlement under the IRS Offer-in-Compromise plan after the initial resolution is determined.. Serve as the main point of contact for the client once they are with a resolution service (ACS, RO, Audit, and OIC).. Self-starter, industrious, and motivated.
The Technical Support Engineer responds to situations where first-line product support on-site has failed to isolate or fix problems in malfunctioning equipment, software or solutions.. 3-year hands-on experience with Linux and/or Windows Server 2008 and up-OS.. Experience with Cisco LWAPP Wi-Fi infrastructure – CCNA certified preferred.. Experience with 3rd party integrations (Ensemble, HTTP Post). Department Name: PSO Support
Handle member grievances, appeals and billing issues.. Handle member and providers requests through e-mail, voicemail, fax, etc.. Must clear a Background screening to apply. Preferred experience with managed care plans, Medi-Cal and Medicare programs, and working with the underserved populations. Monday - Friday: 8:30 AM - 5:00 PM
We aim to utilize customer service, sales, and marketing skills to increase customer acquisition for our client.. Our Wireless Customer Service Representatives work to increase understanding of new products and services among those in our local region by direct contact with consumers.. Being a Wireless Customer Service Representative involves more than the acquisition and sales process.. We provide entry-level training on technology usage, consumer relations, product and service knowledge, and market preferences for you to utilize in customer interactions.. This head start helps to guide you and fellow Wireless Customer Service Representatives when developing daily or weekly sales plans.
Provide frontline support role for Enterprise products or Backline support role for Saas-hosted solutions or Enterprise products.. Regularly engage with SRE and Engineering teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure.. Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Publisher.. May include KCS Coach role.. Requires advanced level IT, networking, database or SaaS/Cloud application support experience.
Upon completion of training and ramp-up period, there is a possibility to have flexible hybrid / work from home options long-term, based on business needs.. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.. At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives.. If you’re interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all.
Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a variety of call center tasks such as scheduling appointments, updating insurance information, and assisting patients with medication refills.. The Call Center Agent is the primary access point for patients and their families and is responsible that the patient receives timely, empathetic and compassionate customer service.. Strong computer and keyboard skills required (Words per minute will be asked upon interview). Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records.. Facilitates patient care between primary, specialty, and ancillary services.
Enterprise Customer Service Representatives help with assigned accounts by acting as a point of contact within the company for all questions such as quotes, samples, art approvals, ship dates and any other requests.. Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance). Accurate quoting of labeling, shrink sleeve, and packet products. Recommend materials and adhesives based on application requirements. Excellent interpersonal skills and strong emotional intelligence
Strong Knowledge of writing SQL, PL/SQL. Experience with Cloud Computing platforms like Amazon AWS, Google Cloud etc.. Experience in working cloud data warehouse like Redshift/Snowflake. Proficient in writing Shell Scripts or Python scripts. Experience with relational SQL and NoSQL databases, including Postgres, and Mongodb.
Our client, a global leader in CNC machining, is looking for a Parts Specialist.. Answering service calls, emails, and inquiries from customers regarding parts, troubleshooting issues, and providing technical clarification.. LaSalle Network is an Equal Opportunity Employer m/f/d/v.. LaSalle Network is the leading provider of direct hire and temporary staffing services.. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
Unpaid internship for Masters-level students in a counseling-related field.. This is a year long internship in our court treatment programs, which include Drug Court and Recovery Court (a mental health court).. Interns will work directly with a multidisciplinary staff that includes many departments of the court house including: State’s Attorney’s Office, Public Defender’s Office, Probation Department, Jail Staff, Police, and Judges among others to help clients address mental health and substance use related issues.. Also attending Court and Drug Court staff meetings weekly.. Chestnut Health Systems is a leading provider of behavioral and primary health care services.
The Problem Solving Specialist diverts participants from entering the homeless shelter system in coordination with CES lead agencies by securing and stabilizing housing via linkages to services that include but are not limited to legal services, one time financial assistance, and housing related support services.. Maintain a caseload of a minimum of 25 individuals and maintain weekly case notes in our Homeless Service Management System (HMIS). Mediation and dispute resolution with previous/ current landlord, friends or family.. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.