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Audits, abstracts, and summarizes pertinent data from patient medical records, nurse/doctor notes and other documents; processes insurance claims and reports in compliance with state/federal regulations, laws, guidelines and Kaiser Health Plan policies; obtains physician signature and/or signs as provider representative; prepares service charge letters and invoices referring to fee schedule. Analyzes history of delinquent accounts; determines whether account is collectible; prepares write-off accounts; attaches pertinent information to assist outside attorney; submits to supervisor for review; summarizes monthly write-off report (e.g. breakdown of amounts, service locations, date of service, H.P./N.P. and over-all reason for assignment to collection agency). Minimum three (3) years of experience in medical insurance claims processing or related experience. Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, creativity/innovation, decision making, customer service, interpersonal relations, oral communication, problem solving, project management, teamwork. Primary Location: Hawaii,Wailuku,Maui Mem. Wili Pa Loop Building
We are seeking a Senior Business Analyst with expertise in implementing Microsoft Dynamics 365 Customer Service (D365 CS).. Engage with business stakeholders to collect and document detailed functional and non-functional requirements for new Contact center applications (Dynamics CRM D365 CS, CCaaS etc.). 5+ years of experience as a Business Analyst, with at least 3 years focused on D365 Customer Service or similar CRM platforms.. Strong understanding of Microsoft Dynamics 365 Customer Service capabilities, including case management, knowledge base, and customer insights.. Familiarity with D365 customization, configuration, and integration with other systems.
Wilton is a US heritage brand with a 95-year history in baking and decorating.. Now fully integrated into the Dr. Oetker family, Wilton aspires to be the most influential and successful cake decorating brand.. This individual oversees the end-to-end processing of customer purchase orders with focus on meeting Wilton’s goal of on-time, in full & accurate fulfillment.. Coordinate required resources to facilitate successful order fulfillment from order receipt to customer delivery and accounts receivable. This is why Wilton offers a hybrid schedule with the ability to work half a day on Fridays.
This is a full-time field role for a Home Elevator Service Technician at Advantage Elevator Inc. The role is located in San Diego and Orange County, CA. The Service Technician will be responsible for maintenance & repair, troubleshooting, service, and providing excellent customer service.. Maintenance & Repair and Troubleshooting skills. Field Service and Customer Service skills. Experience in home elevator maintenance is mandatory. Ability to work well independently and in a team setting
Key Responsibilities Data Collection & Analysis Collect, organize, and analyze data from customer surveys (e.g., NPS, CSAT, CES), feedback channels, and support systems.. 3+ years ofexperiencein franchise recruitment, business development, oraccount managementpreferably in a high-touch environment Experience working with survey tools (e.g., Qualtrics, SurveyMonkey) and CX frameworks like NPS, CSAT, or CES. SQL experience Skills & Competencies Strong analytical and problem-solving skills with a focus on translating data into actionable insights.. Proficiency in data visualization tools like Tableau, Power BI, or Excel.. Familiarity with CRM tools like Salesforce or Zendesk.. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage
Strong Knowledge of writing SQL, PL/SQL. Experience with Cloud Computing platforms like Amazon AWS, Google Cloud etc.. Experience in working cloud data warehouse like Redshift/Snowflake. Proficient in writing Shell Scripts or Python scripts. Experience with relational SQL and NoSQL databases, including Postgres, and Mongodb.
The Customer Service Sales Analyst plays a critical role in enhancing the customer experience at Wheatland by combining exceptional analytical skills with a strong focus on customer service.. Advanced certifications or coursework in data analysis, customer service management, or related disciplines are a plus.. Professional Experience: Minimum of 3 years of experience in a sales or customer service role, with a strong preference for backgrounds in manufacturing or industrial sales.. Technical Proficiency: Thorough knowledge of Microsoft Office Suite (Excel, Word, Outlook) with advanced skills in Excel, including pivot tables, VLOOKUP, and complex formulas, for data analysis and reporting.. ERP and CRM Systems: Experience with SAP, APO, Netsuite, or Anaplan is highly desirable.
This position is a member of the Electric Shop. The Industrial Electrician II will report directly to the Electrical Assembly Supervisor.. Use of common Trade Tools Ability to use hand tools, crimpers, strippers, nut drivers, water pump pliers, socket sets, Allen wrenches, KO sets, pneumatic and cordless drills, impact wrenches, Taps, soldering iron, Multi meter, tape measure, T-square. Electrical Control Panel Construction Mount electrical components on subpanels and Enclosure’s according to layout drawings provided.. Ensure all power distribution circuits, motor feeds (VFD Cables) are kept out of the path of Digital, Analog & Communication circuits.. Build, run and terminate power, motor, control and communication cables, using rigid, EMT and sealtite conduits.
Not TEMP Work and No REMOTE Work. Imagine having a job where you get to help the homeless, feed hungry families, save animals and help children get vital medical services—all without leaving your desk.. As a Charitable Fundraising Associate, you will be trained to represent these non-profits and to share an enthusiastic message with their supporters while also raising needed funds.. No ‘Cold Calling'—we only reach out to people who have donated financially prior. We have a high level of team spirit and a positive, drama-free workplace
Position Overview: Position is for a Technical Support Professional with a functional background in Human Capital Management and extensive knowledge in Oracle Cloud Payroll.. Technical skills in: RDBMS, SQL , PL SQL, XML, Java, J2EE and Oracle ADF, SOA and Web Services. Experience in the Oracle Cloud HCM product for Absence, Time and Labor. understanding of the integration with Human Resource, Payroll, Absence Management, and time collection devices.. Unused balance will carry over each year up to a maximum cap of 112 hours.
We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team.. In this role, you will be the first point of contact for our customers, providing them with exceptional service and assistance across various platforms.. Health, dental, and vision insurance.. 401(k) with company match.. Career development and growth opportunities.
The Customer Service Coordinator is responsible for handling inbound calls from existing customers regarding a variety of requests relating to the Bank’s products and services.. Other duties may be assigned by supervisor and/or Trustco Bank’s Board of Directors.. Must be able to speak, read, write, and understand the primary language(s) used in the workplace ; bilingual skills a plus.. This is largely sedentary role, requiring use of typical office equipment such as a computer, laptop and phone.. For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.
United Air Temp, the most significant residential heating, cooling, and plumbing provider in the United States, seeks a talented Customer Service Representative to join our team.. Receiving inbound calls primarily from the COD/Marketing queue.. Will respond to all requests for services, repair calls, and Podium inquiries.. From a small local business to a regional firm serving multiple communities throughout the southeast, United Air Temp has over fifty branch locations and over 400 technicians and support staff.. Geothermal heat pump installation
Our client, a global leader in CNC machining, is looking for a Parts Specialist.. Answering service calls, emails, and inquiries from customers regarding parts, troubleshooting issues, and providing technical clarification.. LaSalle Network is an Equal Opportunity Employer m/f/d/v.. LaSalle Network is the leading provider of direct hire and temporary staffing services.. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
- Demonstrates conflict resolution, negotiation, and de-escalation skills. - Ability to use pterodactyl control panel.. - Basic understanding of Linux and docker. - Ability to use Crisp live chat software.. - Ability to identify and troubleshoot Minecraft server errors
– Support a mission-driven organization that’s revolutionizing animal health and veterinary care.. At Zomedica we’re committed to making a lasting impact on the animal health industry while fostering a workplace where our team loves what they do.. If you’re ready to be part of a dynamic team and help us shape the future of animal health, we’d love to hear from you!. In this role located at our Roswell, Georgia facility, the Technical Support Specialist is responsible for providing technical assistance to customers across multiple product lines.. At least 5+ years of related customer and technical service experience, preferably in the animal health industry with a focus on diagnostic medical devices; veterinary technician experience highly desirable.
Sunday Saturday 6:00am to Midnight Eastern Time. + Offers assistance to customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.. + Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
Reports To: Manager, Customer Service. The Customer Service Supervisor supervises the day-to-day activities of the Customer Service Representatives (CSRs) and Transportation Coordinators.. Minimum four years of experience in a call center one year of which was in a supervisory or lead capacity.. Spanish, Vietnamese, Chinese, or Tagalog language bi-lingual skills.. Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)
The Technical Support Representative primary purpose is to assist End Users, Field Representatives, and Distribution Partners with all aspects of operation, applications, configuration, connectivity integration and problem resolution on all animal health diagnostic products.. Answer high volume of incoming requests for technical support, providing prompt and accurate technical assistance troubleshooting and resolving problems for veterinary clinics, laboratory research, and veterinary academic settings.. Work with various other departments as needed such as Product Management, Repair, Engineering, Product Support Group, Quality, VMRD, Field Sales, Field Tech Services, Customer Service and VMIPS in relation to support activities. Associates degree in related field or vet tech degree preferred or equivalent experience. Presentation Skills: knowledge of media production, communication, and dissemination techniques and methods.
Lighthouse Care Center of Augusta (LCCA). The Lighthouse Care Center of Augusta is an acute and residential treatment facility providing balanced, top-notch clinical care to children, adolescents and young adults.. The Clinical Program Coordinator also referred to as a Group Facilitator is responsible to lead and coordinate group sessions that aim to promote open discussion, problem-solving and decision-making among its participants.. Proven experience as a Group Facilitator or similar role. Master's Degree in counseling or behavioral health (counseling, social work, sociology or psychology) or relatable field