Customer Service & Support Jobs

Are you looking for a NEW and EXCITING opportunity to start RIGHT AWAY?. Insurance Call Center Agent. The Customer Advisor position plays a critical role in delivering our promise to our clients by answering inbound calls with questions related to coverage and eligibility.. A minimum of two years of prior experience in a customer service call center.. Strong customer service orientation and ability to adapt/respond to different types of personalities and situations that could require negotiation and conflict resolution.

Call Center Representative (Onsite) Training Starts April 28th , 2025.. As a Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions concerning their accounts. Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems. Provide calm conflict resolution and problem resolution for frustrated customers. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers.. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments.. Handle phone calls through Zendesk, documenting issues using the "3 W’s" (Who, What, Where) to ensure clarity when assigning tickets.. Use internal dashboards to assess agent bandwidth and adjust ticket assignments as needed to balance workloads.. Proficiency with ticketing systems such as Zendesk, JIRA, or similar platforms.

Adecco Permanent Recruitment is seeking a Technical Support Team Lead for a Call Center in the Greensboro, North Carolina market.. Qualified candidates for this position will have 2-5 years of experience as a Customer Support Team Lead, in addition to experience implementing automation processes to improve the performance of Customer Service Representatives.. Leading a Customer Support team of team of Supplier Relations Specialist, Supplier Relations Analyst, Statement Analyst, and SRS Support Team. Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:​. Los Angeles County Fair Chance Ordinance for Employers

This tech start up is on a mission to revolutionize supply chains in retail, food service, logistics, and grocery. Leveraging the power of AI, computer vision, and augmented reality, they enable automated inventory counts. As a frontline support representative, you will handle incoming customer issues, troubleshoot technical problems, and ensure proper ticket handling and resolution. Troubleshoot technical issues, identify root causes, and provide step-by-step resolutions. Experience with ticketing systems (Jira, Zendesk, or similar) and CRM tools.

Retail Customer Service/Tech Support, is it time to take that next big career step?. Let Vaco serve as your advocate in presenting you to our top clients who are looking for Retail Customer Service/Tech Support. If you have a background in tech support and are looking to move your career forward, let Vaco open the door for you. Demonstrate consistent proficiency in call center and face to face communication skills including resolving customer questions, complaints and billing inquiries with utmost courtesy and professionalism. Provide Tier 1 technical support to include basic service troubleshooting up to and including rebooting equipment.

A customer service representative, or CSR, will act as a liaison, provide product/service information, and resolve any emerging problems our customer accounts might face accurately and efficiently.. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.. Problem-solving also comes naturally to customer care specialists.. Multilingual or bilingual proficiency is a plus. Telehealth Care Plan

Utilize available resources and defined research procedures to quickly respond to all inquiries regarding account activity, tag fulfillment and standard violation resolution.. Maintain PCI compliance as it relates to collecting and processing payments with credit card and/or banking information.. Meet daily qualitative and quantitative targets to maintain operational standards.. Must possess keyboarding skills of 30 wpm and 10-key touch.. Must have availability to work 40 hours per week and be able to commit to any 8-hour shift assigned by client between the operational hours of Monday Saturday, 6:30am to 8:00pm without exception.

Client is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends.. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications.. Working knowledge of call center tools such as CRM (Customer Relationship Management software) and phone tools (Salesforce experience preferred). US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Job Title: Call Center Agent.. We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team. The ideal candidate will exhibit excellent communication skills, be adept at problem-solving, and have a passion for helping others. Assist customers with order placement, billing inquiries, and account management.. Document customer interactions and maintain detailed records of conversations

Document all customer interactions and resolutions comprehensively in Zendesk and other FSMB systems.. Channel Response Times: Meet or exceed defined SLAs for email, chat, phone, and social media.. First Contact Resolution (FCR): Achieve high resolution rates during the initial interaction.. Our hybrid work model combines the flexibility of work-from-home days with the benefits of in-office collaboration.. Engaging Culture: Fun departmental competitions, potluck lunches, and seasonal events like Halloween decorating contests.

Exclusive Opportunities : As a leading Recruitment Process Outsourcing (RPO) and Executive Search provider, we know about job openings before they become public.. We also have direct access to the company’s hiring managers and serve as their exclusive and in-house recruiter.. By sharing and uploading your resume, you can gain access to a wide range of job openings in leading call center companies.. Call Center Professionals : Whether you’re in customer service, technical support, sales, or management, we want to hear from you!. Common Job Titles : We frequently fill positions such as Customer Service Representative, Technical Support Specialist, Call Center Manager, Sales Representative, and more.

The Prestressed Group are looking for a Customer Service Associate that will be the liaison between our company and its current and potential customers.. the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.. Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!. , Illustrator, High-rise, and Insightly. Call Center Customer Service experience

Position Summary for Customer Service Coordinator in Home Warranty. Entering New homeowner files, calling to go over walk-thru items left over, entering those items.. Giving the H/O access to the warranty system and explaining the Warranty process.. Administrative duties, including answering busy phones, filing, scanning, data processing, picking up messages, ER calls and returning all in a timely manner.. Experience working with residential builder, rental management or in similar field preferred but not required.