Customer Service & Support Jobs

We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot. What Will I Do as an Insurance Specialist?. As an Insurance Specialist, you will go through our paid training program to obtain state licensing to officially become a Licensed Insurance Sales Agent!. Once licensed, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads to close the deal on insurance sales. Deliver world-class customer service by responding to inbound calls; providing product knowledge, troubleshooting issues, resolving customer concerns with empathy and efficiency; and identifying sales opportunities to proactively offer solutions that meet customer needs.

We are looking for call center sales representatives to support outbound sales programs for commercial clients.. While prior call center experience isn't required, experience in sales, customer service, tech support, or back-office support is a plus.. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. Casual Dress Code : Be comfortable while you work.. MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations.

Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.. Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across more than 37 locations around the globe.. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future.. 3+ years experience in people management, with success in directly managing Technical Support Engineers in APAC and EMEA regions.. Good to have monitoring tools knowledge: ELK, Splunk, Loki.

Advanced analytical and data visualization expertise, including Looker and other data visualization tools, dashboard creation, and trend monitoring.. Proficient in CRM tools (e.g., Hubspot, Zendesk), support analytics, and data visualization for GTM and support teams.. Leverage CRM tools (e.g., Hubspot, Zendesk) to integrate data flows, improve data quality, and deliver actionable insights.. Proactively identify and eliminate data silos, ensuring accurate reporting and seamless data operations.. Partner with the Technical Support Operations (TSO) team to define requirements and contribute to a scalable support operations roadmap.

From newborns to centenarians, more than 60 million people benefit each year from the advancements we make in patient monitoring and management, care coordination and clinical decision support. Driven by the belief that anyone who seeks care could be a member of our own family, our team is dedicated to solving the greatest challenges the healthcare system currently faces, including the need to enhance the patient experience, improve population health, reduce costs, support care team well-being and advance health equity. Direct activities related to the customer service call-center, remote customer support, and 24x7 technical support. Manage the Field Service Apprenticeship program to drive consistent technical and process training for our field service employees, and to prepare apprentices for field assignment. Must be able to complete job responsibilities working with different time zones such as attending late night/early morning meetings by phone and/or web to meet global business needs: 15%

The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks.. Provide on-site support to MedExpress Administrative offices during regular business hours: Client desk side support Audio/ Video Conference room support. Troubleshoot advanced hardware issues with PCs and peripherals: Desktop/laptop PCs Hardware Components Printers Scanners Deployment of new PCs and laptops Software image deployment Installation of additional application software. Advanced Helpdesk troubleshooting tasks including, but not limited to: User account management File server/share management Exchange mailbox administration Network-based printers and multi-function device. Log all calls in the Service Desk ticketing systems

Overview: We are seeking a Part-Time Bilingual Call Center Representative for a medical service provider.. The call center representative will assist customers and providers with general inquiries and specific account troubleshooting.. The call center representative must possess excellent verbal communication skills and the ability to accurately document customer interactions.. Schedule: Part-Time, Monday-Wednesday, scheduled 15-20 hours per week.. Comfortable being on camera during work shift

This is a slow-paced call center environment where your communication skills, problem-solving abilities, and team spirit will shine.. Handle up to 300 inbound calls per day during peak season (Fall).. Experience in furniture retail or with Costco, Sam’s Club, Walmart, or True Innovations is a bonus.. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.

Commercial & Personal Lines Insurance Customer Service Representative. Active Property and Casualty Insurance license.. Previous experience in commercial insurance or related field.. Essential: Possess an active Property and Casualty Insurance license.. Showcase strong problem-solving skills and deliver exceptional customer service.

Stenograph is owned by The Heico Companies, LLC, and is a certified Woman-owned Business Enterprise (WBE).. For over 40 years, The Heico Companies has delivered sustainability to their businesses while maintaining their entrepreneurial spirit.. The Heico Companies believe that great, game-changing ideas can come from anyone, anywhere in our organization.. The Technical Support Representative will provide technical support via the telephone, email, and text, to our end user, the court reporter, answering questions and resolving problems relating to company marketed software and hardware products.. The hybrid work schedule is Monday and Friday remote work and Tuesday, Wednesday and Thursday in office in Downers Grove, IL.

As our customer success leader, you'll have the opportunity to build our support system from the ground up, encompassing the implementation of ticketing systems and processes, SLAs, escalation pathways, playbooks, and team management. Your mission is to architect and scale a customer success engine that not only drives product adoption but also ensures our customers achieve measurable value from our AI healthcare solutions. Incident & Escalation Management: Develop robust escalation pathways and incident management protocols that balance technical troubleshooting with proactive customer communication. Proven Startup & Technical Experience: 5+ years building customer success functions in SaaS/AI environments, with hands-on experience in technical post-sales support. Entrepreneurial Mindset: Experience as a founder/co-founder or in a high-growth startup environment, with a passion for solving complex scalability challenges.

Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team.. guide them through our energy solutions.. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.. Educational Background: High school diploma/GED required; a degree in a related field is preferred.. Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail.

Advisors are driven to be successful in building relationships with our customers, dealership personnel, Field organization, Brand Quality, and various stakeholders.. Connection Center Skilling- Technical troubleshooting of vehicle connectivity, Wi­ Fi, Infotainment and Mobile App concerns.. Attended Bi-Weekly 1:1's with Team Leaders to identify constructive feedback regarding process compliance and customer experience.. Be a part of a team culture that puts the customer at the center of everything we do while also delivering operational excellence.. Must have availability to work Sunday-Saturday with flexibility on hours depending on the needs the business and shift bid selection.

Insight Global is looking for a Technical Support Representative for a commercial vehicle supplier in the Auburn Hills, Michigan area.. The Technical Support Representative is responsible for taking inbound phone calls from truck drivers, shop foremen, dealership technicians, or warranty analysts.. They will assist in troubleshooting and diagnosing technical issues regarding product support, warranty claims, or maintenance products on medium and heavy-duty truck and trailer systems.. They will join a team of 15 technical support representatives and will be required to operate a computer and keyboard while speaking on the phone.. Bilingual – French & English

Service Center Front Line Technician (Business) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None Description: The Service Desk Technician will provide frontline support and act as the primary point of contact for large Government organization with diverse customers.. Require effective customer services skills, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an understanding of IT service management processes.. Documents resolutions and updates self-help and staff knowledge bases.. Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred Ability to work rotating shift-work. Experience with networked storage Preferred certifications: CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst Microsoft Office Specialist allspark - What You Can Expect: A culture of integrity.

Technical Support Specialist (SolarWinds) Joint Base Andrews IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs.. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law.. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.. Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.

Our remote customer service job involves handling customer inquiries and issues remotely, primarily through email, or chat.. These roles often require strong communication, problem-solving, and technical skills.. Utilize CRM Systems. Strong Communication Skills. Empathy and Patience

Employment Type: Part-Time (Temp-to-Hire after 520 hours worked minimum) Work Schedule: 2-3 days per week, 6 AM - 2 PM Start Date: ASAP Interviews: In-person required Job Description: System One is seeking a dedicated Call Center Assistant to join our team.. Perform additional responsibilities as assigned to support the overall operations of the call center.. A minimum of 2 years of relevant work experience in a customer service or call center environment.. Strong verbal communication skills, with the ability to convey information clearly and effectively.. Basic data entry skills and proficiency in using computer systems.