Customer Service & Support Jobs

As a Customer Service Associate , you will be the frontline representative, delivering exceptional service and personalized support to customers. You will handle various service channels—including phone, email, chat, and in-person interactions—while maintaining professionalism, empathy, and a solutions-oriented approach. Strong verbal and written communication skills with a customer-centric approach. Ability to work independently and collaboratively in a hybrid or remote environment. Familiarity with ticketing systems and customer support tools.

We are a precision-driven provider of conformal coating services for printed circuit boards (PCBs) , proudly serving high-reliability markets including aerospace, defense, drones, and advanced technology. Our clients demand timeliness, traceability, and white-glove service—values that guide every step of our operation. Oversee all aspects of customer communication including order entry, production updates, delivery confirmations, escalations, and conflict resolution. Teach and model what stellar customer service looks like: clear acknowledgment of customer concerns, detailed follow-through plans, and timely updates on next steps. Experience setting up and refining customer service processes, including CRM or ticketing systems.

Experience Call Center Representative. As a Call Center Representative, you will be essential in delivering outstanding customer service and support through effective communication and phone etiquette.. Your core skills in, data entry, and computer proficiency will enable you to efficiently handle customer inquiries and resolve issues.. Your relevant experience office settings and analytical skills will further contribute to the success of our team in a fast-paced call center environment.. Labor Solutions is an equal opportunity employer.

Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.. MCI has fifteen business process outsourcing service delivery facilities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.

Compunetix is a leading manufacturer of sophisticated electronics, delivering the communication industry’s largest worldwide deployment of digital collaboration platforms.. We’re the leading developer of converged VoIP, voice, video and data collaboration and conferencing applications.. A US security clearance may or may not be required for this position, therefore applicants must be clearable.. We are currently seeking someone in Customer Technical Support to provide helpdesk support to customers and assist with Mission Voice Platform software and hardware problems.. Good customer communication, trouble shooting and problem solving skills

Call Center Representative. Respond to all payment service-related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.. Provide calm conflict resolution and problem solving for frustrated customers. Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Technical Support Specialist. Clearly document support issues and all steps performed in the Customer Relationship Management (CRM) ticketing system.. Utilize the ServiceNow ticketing system to log, track, and prioritize support requests.. Proficiency with ServiceNow and similar ticketing systems.. Strong knowledge of Windows 10, Windows 11, Mac, Linux, and other operating systems.

With 500+ theatres and nearly 6,000 screens; we're truly a global presence of 20,000 movie lovers working together to make unforgettable experiences.. A Guest Services Agent primary responsibility is to answer inbound calls and assist customers with a wide variety of questions and concerns while guaranteeing high guest satisfaction.. Knowledge and understanding of Cinemark policies, in-theatre operation procedures, Marketing programs and special initiatives. Must be proficient with written and verbal communication skills, email, internet usage, MS Word, MS Excel, and MS Outlook.. Ability to complete mandatory paid in-house training for 4 weeks with a requirement of 100% attendance

Communication, Problem-solving, Empathy, Patience, Adaptability, Conflict resolution, Time management, Active listening.. We take pride in using only the best restorative systems be it Bruxzir, Lava, Zirconia, Tilite, PFM, All-Ceramic.. Empathy to genuinely understand and connect with the client's perspective and issues.. Conflict resolution skills to handle disputes and complaints in a professional manner.. Provide detailed information about our dental restoration products and services to clients.

This role involves managing Zendesk administration, leading support agents, streamlining operations across major e-commerce platforms, and ensuring top-tier customer satisfaction.. The ideal candidate has experience in e-commerce customer support, team leadership, and Zendesk management.. Oversee Zendesk administration and optimize workflows.. Proven experience in customer service management, preferably in e-commerce.. Strong expertise in Zendesk administration and workflow optimization.

Title: Technical Support Engineer - French/Spanish speaker Location: Cork, Munster, IE, T23 PPT8 Requisition ID: 127946 Job SummaryAs a Technical Support Engineer, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products.. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges.. Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.. Good written and verbal communication skills in English & French/Spanish languages (must be fluent). Windows file sharing, Linux file sharing, Virtualization and Cloud Technologies, Storage, RAID Job Segment: Technical Support, Technical Support Engineer, Cloud, Linux, Bilingual, Technology, Engineering

is responsible for providing best-in-class service to customers and dealers for inquires on Retail Loans and Leases, Revolving Lines of Credit, or Commercial Lending Products and resolving past due customer receivables while contributing to the monthly delinquency and customer service goals and objectives of CNH Capital.. Analyze customer information such as equipment usage and value, crop planting cycles, income stream, weather conditions and economic data to determine the viability of alternative payment arrangements while protecting company assets. Promote a customer centric culture by delivering a positive customer experience and ensuring the customer retention goals, customer service KPIs and delinquency targets for CNH Capital are a top priority. Soft Skills that include: active listening, empathy, flexibility, conflict resolution, teamwork, collaboration, patience and dependability. Prior call center experience within the financial services or commercial banking industry

You must be flexible and able to adjust to the quick and demanding changes of the business.. Processes customer orders/changes/returns according to established department policies and procedures.. Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office programs and platforms with an intuitive ability to navigate information systems and different internet browsers.. Detail and customer service-centric.. The ideal candidate will thrive in a fast-paced, high-energy environment, and can cope with the industry's ever-changing pace.

Minimum of 2 years prior experience as a Customer Service Representative for a SaaS software company.. Understand of how e-commerce marketplaces work, such as Amazon and eBay.. Experience with an e-commerce company, knowledge of order management, shipping/logistics and/or customer service.. Knowledge of and experience with ticketing systems—Zendesk is preferred.. Apply at and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions.

Analyst III, Technical Support Job SummaryUnder minimal supervision, this role involves configuring and installing complex software for desktops and mobile devices, providing advanced technical support for software and hardware, and troubleshooting complex issues.. Analyst III, Technical Support Responsibilities Process and resolve complex IT support tickets, escalating when necessary.. Analyst III, Technical Support Position Requirements Bachelor's degree in Computer Science, MIS, or related field, or equivalent experience.. At least four (4) years of relevant IT support experience.. SQL queries and scripting Troubleshooting software, hardware, and network issues Customer service and conflict resolution Technical documentation and communication Experience with help desk systems and remote access tools Office setting with standard work conditions.

Customer Service Associate to $48K!. This is an exciting opportunity to join an innovative and growing company!. Specific responsibilities include acting as a liaison to customer requests, tracking and troubleshooting orders from inception through completion, serving as primary customer contact for questions and troubleshooting.. The ideal candidate for this position has two or more years of work experience of similar duties described, strong analytical and problem-solving skills, excellent interpersonal, negotiation, and conflict resolution skills, and demonstrates a high level of integrity and business ethics.. Join this excellent consumer goods company with a hybrid work model today!

High School Diploma or equivalent with 2+ years of Counter Sales, Call Center or Customer Service experience; or Associates Degree with 1+ year of Counter Sales, Call Center or Customer Service experience.. Must be well organized, detail oriented and have good computer/data entry; should be proficient in MS Office applications (Word, Excel, Outlook).. Bilingual Spanish preferred.. Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment?. The ultimate goal of this role is to serve as a liaison between the company and its customers regarding product availability, delivery, order entry, order status and problem resolution

Talascend is currently seeking a Technical Support Specialist for a contract opportunity in Plymouth, MI. Solves for configuration issues at remote site and for truck equipment to include site specific hardware (PCs, laptops, kiosks, workstations, weigh stations, security cameras, POS devices, in truck and mobile tablets, etc.). Coordinates and works with external vendors as needed to resolve facility cabling issues.. Bachelor’s Degree (accredited) in Computer Science, MIS, or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience.. Effectively communicate with staff, management, end users, and other customers.

Preferred - BS/BA degree in Computer Science/Information Systems or related field, or equivalent combination of education and work experience. 3 to 5 years Intersystems Ensemble development experience.. Preferred – 7+ years Intersystems M/Cache, Object Script, CSP, SQL development experience.. Experience with ticketing systems such as Client Service Manager preferred.. Possible weekend/holiday support on-call as required for green zone installations.

We are currently seeking a motivated and reliable Call Center Representative to join our customer service team.. In this role, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and ensuring a high level of client satisfaction.. Make outbound calls to follow up on customer issues or update information. Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Previous experience in a call center or customer service role preferred