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Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support. Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature). Experience writing knowledge base articles and tip sheets. Experience using ticketing systems (in this case ServiceNow experience is preferred). Open to working an 8 am- 8pm CT shift
Job Description Brightspeed is looking for a Customer Service Technician to join our team!. As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.. routine work) and utility access hole covers (up to 150 lbs.)
WHAT YOU WILL DO Handle customer related phone inquiries in a call center environment Using your great customer service skills, you will ensure that customer inquiries are resolved promptly, professionally, and thoroughly Manage escalated client calls with courtesy and professionalism Respond to email correspondence quickly and competently Utilize outstanding typing skills to enter detailed notes into our systemQUALIFICATIONS Strong written and verbal communication skills.. Customer Centric approach.. Well organized and detail oriented.. Experience in a call center environment preferred.. Bi-lingual is a plusPHYSICAL DEMANDS Regularly spend long hours sitting and using office equipment and computers Regularly move from sitting to standing positions effortlessly
Job Description Job Responsibilities: Respond to customer inquiries via Zendesk, addressing order-related questions promptly, handling product inquiries, and resolving complaints or concerns through both email and chat.. Experience with Zendesk is a plus, but not required.. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Frequent walking, keyboarding, speaking, writing, bending, carrying, pushing, pulling, sitting, and turning. Other Requirements: Excellent written and verbal communication, strategic planning, problem solving, organizational, time management, and conflict resolution skills. Computer proficiency in word processing, spreadsheets, data entry, email, and internet. Implements learning activities in logical coherent fashion and paced appropriately to increase retention. Monitors students during recess, lunchroom, study halls, and in hallways.
Job Title: Technical Support Analyst 4 Location: Richmond, VA Duration: 09 months of contract ( Onsite) ABOUT THE ROLE Client is seeking a local candidate for an on-site technical support position.. The ideal candidate will have experience supporting Windows desktop users in an enterprise environment.. Duties and Responsibilities: Onboarding and offboarding both new and separating employees Supports and maintains user account information changes including system access rights, security, and system groups Manages and monitors customer IT issues using helpdesk tools Keystone Edge (KSE), Shared Email Inbox, and SharePoint.
Neogen Corporation is seeking a Technical Services Field Technician to join our team.. In this field-based role, you’ll be responsible for providing on-site and remote technical support for Neogen equipment, including Soleris and MLS II systems.. This role follows a field-based model and requires travel up to 80% of the time.. WHO IS NEOGEN: From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply.. Our food safety diagnostics are used within farming operations to the production facilities of most of the world’s best-known food companies.
Job Type: Temp-to-Hire. Assist with mail delivery, opening packages, and delivering them to the correct internal contact.. Keep accurate records of client interactions, service requests, and follow-ups in the customer management system.. Provide administrative assistance to team members, including preparing reports, handling data entry, and managing correspondence.. Experience in the apartment, hospitality, or relocation services industry is a huge plus.
Entry Level Customer Service/Sales Representative - NO CALL CENTER. The position duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, renewing contracts.. No experience is needed - paid training at the entry level position.. Representative utilize computer technology to handle high sales volumes and place orders.. Representative work with customer service manager to ensure proper customer service is being delivered.
Health insurance with BCBS. Overview: At Superior Health Consulting, we are seeking a highly versatile and skilled Office Assistant to support our dynamic team, including the owner-manager, office manager, and Admin/HR specialist.. Support the HR functions by assisting in recruitment, onboarding, and employee records management.. Replacing equipment by means of some travel in the greater Houston area and/or shipping to other regions.. Familiarity with healthcare industry practices and compliance with HIPAA privacy regulations is a plus.
At our company, we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member.. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.. Provide professional, knowledgeable, courteous customer service and maintain friendly, helpful demeanor in face to face interactions.. Directly market and sell products and services to qualified customers in a face to face environment.. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.
At Exceller Inc, we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member.. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.. Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate on goals and maintain high levels of customer satisfaction while aligning with sales targets.. Directly market and sell products and services to qualified customers in a face-to-face environment.. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.
We are seeking a skilled Mobility/Desktop Support Technician to provide technical support for end-user computing devices, including desktops, laptops, mobile devices, and related IT peripherals.. This role requires a strong understanding of device management, application troubleshooting, and end-user support in an enterprise IT environment.. Troubleshoot hardware, software, network connectivity, and OS-related issues (Windows/macOS).. Manage and troubleshoot issues with Mobile Device Management (MDM) platforms such as Intune, AirWatch, or MobileIron.. Use ticketing systems (e.g., ServiceNow, Zendesk, or Jira) to track and resolve incidents.
At Spartan Capital inc.. we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member.. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.. Directly market and sell products and services to qualified customers in a face-to-face environment.. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.
We are a small team, working closely together in a modern, well-lit office with not a cubicle in sight.. We have a family lunch every Friday, a gym next door, and a great congenial atmosphere.. FREE Aetna PPO Health Insurance. Monthly royalty bonus based on company sales. $37,462 Total Annual Pay ($18/hr)
At Educo Solutions, Inc., we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member.. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.. Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate goals and maintain high levels of customer satisfaction while aligning with sales targets.. Directly market and sell products and services to qualified customers in a face to face environment.. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.
At Paideia Management, we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member.. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.. Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate on goals and maintain high levels of customer satisfaction while aligning with sales targets.. Directly market and sell products and services to qualified customers in a face-to-face environment.. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.
At NFS Solutions Inc we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member.. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.. Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate on goals and maintain high levels of customer satisfaction while aligning with sales targets.. Directly market and sell products and services to qualified customers in a face-to-face environment.. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.
At Zion Capital, we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member.. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.. Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate goals and maintain high levels of customer satisfaction while aligning with sales targets.. Directly market and sell products and services to qualified customers in a face to face environment.. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.
At Exeltra Consultants, we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member.. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.. Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate on goals and maintain high levels of customer satisfaction while aligning with sales targets.. Directly market and sell products and services to qualified customers in a face-to-face environment.. Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.