Customer Service & Support Jobs

The ideal candidate loves talking to people and proactively solving issues.. Process Credit Card, Check Receipts and/or Cash Receipts for additional services. Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals. Monitor driver and vehicle performance while enroute through automated tracking software, including route issues. Maintains routing database by entering client addresses for all areas.

Desktop Support Analyst. Higher Education Services. Provide on-site technical support for desktop, laptop, and peripheral devices for all. Will install, support basic applications, and will triage, route, and liaison if not able to handle to OSU main IT department.. Proven experience in desktop support or technical support roles.

The Technical Support Manager will oversee the Technical Support Team for DriSteem and Anden, which provides service to our customers for field service resolutions and installation inquiries. Meet at least once a week with the Technical Support Team to review open cases, recent events, reoccurring product issues, potential problem jobs, travel plans, and corporate and department KPIs. Ensure that field issue data and communications are collected promptly, recorded accurately, and updated in the Customer Service Management (CSM) tool. Proven ability to troubleshoot commercial HVAC equipment, commercial water treatment systems, and controls installation issues. Knowledge and experience with Building Automation Systems that include (Modbus, BACnet, and LonTalk).

Excellent customer service skills with the ability to effectively communicate via phone to diagnose problems remotely in a help desk support capacity.. Experience using Genesys, Sharepoint, MS Office, Outlook.. Following the successful completion of onboarding, you will work independently to receive inbound calls and resolve the issue or escalate it as appropriate.. As a Women, Infants and Children program (WIC) Helpdesk customer support agent, you will strengthen client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues with WIC Management Information Systems.. Keep thorough records of customer interactions and issue resolutions using Genesys and Sharepoint.

IT Support Specialist. Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team.. Support and maintain VOIP systems, including configuration, troubleshooting, and user training.. Monitor and maintain IT infrastructure, ensuring optimal performance and minimal downtime.. CompTIA A+, Network+, or Security+ certification.

Inspects work site to determine sequencing and method of pipe installation and survey for potential hazards or safety concerns.. Identifies, verifies and reports any scheduling conflicts with other crews and subcontractors to the appropriate persons.. Must possess three (3) to five (5) years in heavy highway construction with knowledge of project construction scope and objectives to include, but not limited to the layout, assembly and installation of large drain pipes and culverts.. Must have excellent interpersonal and communication skills with the ability to apply effective problem solving and conflict resolution skills.. All work is performed outdoors in Florida heat and rain; and around heavy highway traffic areas

OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers. OATH seeks to hire one (1) Conflict Resolution Specialist with experience and/or training in conflict resolution, restorative practices, and/or organizational change management to support the Center's provision of services to City agencies. The Specialist will assist with group facilitation, utilize restorative approaches such as the circle process, conduct workplace mediation, provide conflict resolution and communication skills training, and support organizational management and/or dispute systems design projects. With the right mentoring and skills, the Conflict Resolution Specialist will have the opportunity to participate in all CCCR services. All CCCR staff work closely with City agency referring officers and Alternative Dispute Resolution Coordinators (ADRC) to help assess challenging interpersonal workplace conflicts and guide them in determining appropriate services through CCCR or other resources.

The IT Support Specialist is responsible for providing second level support for end-user technical issues as well as identifying issues related to other IT services.. Troubleshoot and resolve issues related to hardware and software including PCs, printing devices, peripheral devices, 3rd party applications, Windows Operating Systems, and conference room AV equipment. Support Audio/Video solutions such as content management, conference rooms, and video conferencing.. Mobile device management including mobile account management, equipment orders, and mobile device end point security administration. The regulations include but are not limited to the Privacy Act, Office of Foreign Assets Control (OFAC), Bank Secrecy Act (BSA), Reg. CC and Patriot Act

Description Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work.. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale.. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world.. To learn more, visit / Job Description Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries.. An outstanding candidate will have previously been the “go-to” network engineer, system administrator, or security engineer in a previous role.

by :PM The Metropolitan Council Information Services Department (IS) is seeking candidates to fulfill staff augmentation work.. The individual in this role will be responsible for supporting three divisions of the Metropolitan Council.. Installation and Configuration: Responsible for the installation, configuration, and maintenance of operating systems including Windows, macOS, and some Linux applications, along with related peripheral devices.. User Account Management: Manage user accounts, permissions, and access within Active Directory and other management systems, including Intune, ensuring adherence to security protocols.. Participates in scheduled computer hardware refreshes and supports PCs in a Windows, Macintosh, Android and MS Office environment.

Partners with Sales, Customer Service, and Product Management teams to create solutions for customers with sourcing, operational, and/or application issues.. Assists customers with finding products in the catalog, sourcing products, placing orders, providing quotes, verbally assisting in the proper installation of products, and keeping customers informed of warranty procedures and information.. Typically requires overnight travel less than 10% of the time.. Our Goals for Diversity, Equity, and Inclusion. We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate.

Job Details Description Position Title: Tech Support Engineer – Tier 1 Department: Information Technology Position Reports to: Tech Support Manager Position Supervises: No Direct Reports.. The Technical Support Engineer – Tier I role is to ensure proper computer operation so that end users can accomplish business tasks.. Handle inbound IT service desk contact with phone, email or from the self service portal.. Knowledge of mobile device management tool.. Responsible for knowing and ensuring compliance with applicable laws, regulations and guidelines, as detailed in policies that include but are not limited to Bank Secrecy Act and other applicable anti-money-laundering rules, Right to Financial Privacy, Fair Lending, Community Reinvestment Act, Gramm-Leach-Bliley Act, and other laws and regulations as they pertain to the position.

Aircraft OEM Technical SupportEngineering & Training SystemeFull-timeUSAPilatus is hiring an Aircraft OEM Technical Support to join our Technical Support Engineering team in Broomfield, CO. In this role, you will provide front line technical support to Service Centers and operators of Pilatus business aircraft.. You will serve as a subject matter expert in identifying and resolving technical issues and providing feedback to customers.. A successful person in this position will act as a liaison between operators, service facilities, vendors, and Pilatus to return aircraft to service in a most expeditious manner.. Take your career to the next level by joining Pilatus Business Aircraft!

Field Service International (FSI) supports and coordinates international Siemens Energy entities serving the global 50 and 60 Hz and Legacy Westinghouse markets.. Assist the collaboration of the platform teams including off-shore and corporate entities, Long Term Programs (LTP), Specialty Services, Tooling, Parts, SERE and logistics to provide “outstanding” customer service.. Coordinate the regular activities of the FSI district field engineers and support staff per the DSM’s direction.. Work with FSI Central Operations Group, and Finance to ensure the Purchase Order, Invoice, Cost Transfer-ICC process are performed in accordance with approved SLAs for each service order.. SAP, PCM, WRIT and NCC/Claims system.

Act as formally designated In–House Counsel to Firm; conduct privileged discussions with and advise General Counsel, partners, associates and staff on conflict issues and resolution.. Review and draft conflicts waiver language for insertion in waiver and engagement letters, and in Outside Counsel Guidelines.. One year or more of practical law firm experience related to Conflicts Resolution preferred.. Familiarity with IntApp Conflicts, ServiceNow, and Sitescan preferred.. Strong legal research and analytical skills.

Description At Russell Stover, not only do we love chocolate, but we love our jobs!. Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration.. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts.. Join our team and let’s continue making chocolate lovers happy!. Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.