ADP is hiring bilingual Associate Client Support Consultants.. To learn more about Client Services at ADP, watch here: WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support.. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls.. Daily phone time may increase during peak seasons, like at the close of the year.. Bilingual: fluent in English and Spanish (speaking, reading, writing)Able to work overtime hours during peak seasons.
Carrier Enterprise SE has an exciting opportunity for a Technical Support Rep: Ductless and VRF with the option to work in the following locations: Ashville NC, Charleston SC, Raleigh NC and Charlotte NC.. Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors.. Experience: Minimum of 3-5 years of hands-on experience with Ductless and VRF systems or similar HVAC equipment.. This job description provides a comprehensive overview of the role and expectations for a Field Technical Support Specialist supporting Ductless and VRF systems.. Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin.
Rotational Saturday: Every 3rd Saturday, 10:00 AM - 3:00 PM. Hybrid: 4 days in-office, 1 day WFH (your choice). Assist customers with inquiries about NJ auto, home, and umbrella insurance policies, coverages, and premiums. PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in New Jersey (NJ) - Burlington, Cherry Hill, Cranbury, Plainsboro, Princeton, Robbinsville, Swedesboro, & Trenton; and in PA - Levittown, Fairless Hills, & Philadelphia.. We have openings for call center representative, warehouse, assembly, production, forklift, machine operators, maintenance mechanics, assistant teacher, medical call center representative, receptionist, data entry, customer service representative, collections, medical call center representative, administrative assistant, customer service representative, accounts payable clerk, accounts receivable clerk, file clerk, customer service representative, teacher and office managers.
REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities.. Diagnose and troubleshoot technical issues, guiding customers through step-by-step solutions, escalating complex issues to appropriate teams when necessary.. For the past three consecutive years, we have placed on the ACG Atlanta Georgia Fast 40, a list recognizing the top 40 fastest-growing middle-market companies in Georgia.. We offer it all: business to casual dress, great snacks & beverages, and open-air collaborative team settings.. REPAY is an Equal Opportunity Employer and we promote a company culture where diversity, equity and inclusion are central.
Call Center Representative. Reports To: Call Center Agent. We are seeking a dedicated and enthusiastic Call Center Representative to join our customer service team.. Ability to handle difficult situations with empathy and professionalism. Familiarity with CRM systems and call center technologies is a plus
The Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" technical support and training.. Work with the IT Training resource to conduct needed training for the clinic resources (face to face, webinar, online, etc). Address physician's issues as they relate to usage of Dragon.. Strong knowledge of troubleshooting Citrix director, Citrix Receiver, UniPrint Print mapping, end-user profiles.. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
A Financial Solutions Representative I reports to the Member Solutions Center Service Manager and is responsible for providing exceptional service experiences in a fast-paced call center environment.. Taking inbound calls from members and non-members for general servicing inquiries for checking, savings, credit cards, certificates of deposit, business accounts and loan products (auto, equity, line of credits and personal loans). Comply with all member verification processes to mitigate risk and protect the member and the credit union for fraud or loss.. Comply with all record keeping requirements of the Bank Secrecy Act for wire funds transfers of $3,000 or more.. Ability to complete accurate and timely currency transaction reports as required by the Bank Secrecy Act.
Description SalesBizLab We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic customer service team. In this role, you will be the first point of contact for our customers, providing exceptional service and support through various communication channels including phone, email, and chat. Full time Monday to Friday Weekends free Pay Range: $1100 - $1250 weekly THIS WILL BE AN ON-SITE JOB Location: Atlanta, GA Key Responsibilities: Handle incoming calls and respond to customer inquiries in a professional manner. Assist customers with troubleshooting issues and resolving problems effectively. Document customer interactions and maintain detailed records of inquiries and solutions.
The Technical Support Manager will oversee the Technical Support Team for DriSteem and Anden, which provides service to our customers for field service resolutions and installation inquiries.. Meet at least once a week with the Technical Support Team to review open cases, recent events, reoccurring product issues, potential problem jobs, travel plans, and corporate and department KPIs.. Ensure that field issue data and communications are collected promptly, recorded accurately, and updated in the Customer Service Management (CSM) tool.. Proven ability to troubleshoot commercial HVAC equipment, commercial water treatment systems, and controls installation issues.. Knowledge and experience with Building Automation Systems that include (Modbus, BACnet, and LonTalk).
We are looking for a Technical Support Specialist to provide exceptional support to existing clients, guiding them through challenges and helping them maximize the value of the company's impactful platform.. This role is ideal for someone eager to thrive in a dynamic environment, make a meaningful impact, and explore opportunities for growth within technical support or account management.. Provide clear, step-by-step guidance for platform setup and usage.. A strong interest in joining a high-growth, fast-paced startup environment.. This role offers the opportunity to be at the forefront of innovation, directly contributing to client success while growing your career with a cutting-edge company.
The ideal candidate loves talking to people and proactively solving issues.. You will be responsible for ensuring customer satisfaction through effective communication and problem-solving skills.. Answering customer inquiries via phone, email, chat, or in person.. Resolving customer complaints and issues in a timely and efficient manner.. Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Diamond Wipes International is a leading provider of contract manufacturing for personal care wipes, serving top beauty and personal care brands worldwide.. With FDA, EPA, FSC, and Rainforest Alliance certifications, Diamond Wipes ensures quality and sustainability in its products.. This is a full-time on-site (not remote) role as a Customer Service Representative located onsite in Fredonia, WI. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience on a daily basis.. Handle inbound and outbound calls with professionalism and courtesy, ensuring adherence to phone etiquette standards.. Knowledge of the personal care or beauty industry is a plus
Assist with production items requiring technical programming, provisioning and/or activations. You can cut through the clutter and focus on the priorities that align with organizational objectives.. Network design and/or low voltage electrical experience or telecommunications experience is a plus. Connecting and Protecting People, AVIRE combines 4 market-leading brands (Rath, Janus, Microkey, and Memco) within the elevator and emergency communications industries; currently offering light curtains, emergency telephones / GSMs, and life safety solutions.. With HQ in Maidenhead UK and manufacturing locations in Spain, USA and the Czech Republic, and sales offices in 13 locations across the globe, AVIRE is a truly global brand, employing over 300 people.
UTA seeks a full-time Call Center Operator to support a fast-paced and dynamic office with a high volume of inbound calls.. One of the most influential companies in global entertainment, UTA's business spans talent representation, content production, as well as strategic advisory and marketing work with some of the world's biggest brands.. Affiliated companies include Digital Brand Architects, KLUTCH Sports Group, Curtis Brown Group, and MediaLink.. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York and London.. For more information: UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.
We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.. Employee wellness and engagement programs. Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer.. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company?. Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
Great companies need great teams to propel their operations.. Call Center Manager work as the liaison between Gainwell Technologies, Idaho Department of Health & Welfare (Medicaid Division) and the Idaho Medicaid provider community (direct physicians, groups, organization administrators, compliance officers, billers, and credentialing staff).. Manages customer support staff to ensure service level agreements for products and services are met.. Bachelor's degree in business management, computer science or related field preferred. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance.
We are seeking a highly motivated and experienced Operations Specialist to join our dynamic team in the digital therapeutic industry.. You will also be a point of contact for our clients, providing exceptional support and guidance to help them achieve their health and wellness goals through our VR technology.. Disinfect and retrofit used devices.. 3+ years of experience in warehouse or shipping, customer experience, customer support, customer success, or a related role within the mobile gaming, digital therapeutic, or healthcare software industries.. Proven expertise with inventory management tools (i.e. Sortly or Zoho Inventory) as well as support ticketing systems and customer relationship management (CRM) tools (i.e. ZenDesk or Zoho CRM).
Responsibilities: Handle all inbound and outbound customer service calls, providing exceptional service to clients and medical staff throughout the delivery life cycle of company’s services.. Collaborate with Customer Service Management to implement call center changes based on customer feedback.. Understanding of fundamental call center metrics and performance management techniques.. Proficiency with Microsoft Office; familiarity with Siebel database and Salesforce is a plus.. Bilingual Spanish is a nice-to-have but not required.
Full-time Call Center Supervisor position available for our Call Center located in White Center.. The Call Center Supervisor is responsible for directing, supervising, and coordinating all functions and operations of the call center.. The Call Center Supervisor is multi-functional and makes medical and/or dental appointments, appointment confirmation calls, contacts patients on behalf of Sea Mar via telephone, screens and processes incoming calls taking messages and transferring calls when appropriate.. Responds to patient complaints and concerns in coordination with call center manager and clinic management when necessary.. Demonstrates proficiency and accuracy in updating client’s addresses and telephone numbers in Allscripts PM
Assignment Duration: 6 months (Temp to Hire), Pay rate: $30/h on w2. The role involves handling complex issues via phone and email, ensuring timely and accurate issue resolution, and maintaining detailed documentation in a ticketing system.. Troubleshoot and install proprietary software and hardware such as laptops, servers, and IP/LPR camera systems via remote access.. Handle support queue and chat escalations, ensuring timely and accurate issue resolution.. Log all customer interactions and technical steps in the ticketing system.