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Equipment & Product Support Specialist.. Ecolab is seeking an Equipment & Product Support Specialist to provide support for our commercial and industrial equipment lines, including warewashing (dishwashing) systems and chemical dispensing solutions. This role is NOT an IT or software support position—it is ideal for individuals with a mechanical mindset who can troubleshoot equipment issues, interpret technical factors, and assist field teams and commercial clients with problem-solving equipment issues. Provide remote technical support (via phone, video, and email) for industrial dishwashing systems, chemical dispensing units, and other Ecolab equipment. Experience troubleshooting electrical wiring, plumbing, or mechanical systems.
Pollo Regio Corporate Office is looking out for a team member in Customer Service who has an excellent customer service experience via email, online chat, social media, and phone.. Requirements Any college coursework or 2 years equivalent customer service experience Familiarity with MS Windows and Office applications.. Strong written and verbal communication skills Highly motivated self-starter Bilingual (Spanish) Familiarity with Hootsuite and Review Trackers (strongly preferred but not required) Responsibilities Analytical - Collects and researches data and help prepare weekly reports.. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.. Benefits Full-Time Position (Hourly rate starting at $16) Medical, Dental, Vision and Life Insurance 401(K) with a company match Opportunities for Career Development and Growth Vacation Days, Floating Holidays Thanksgiving and Christmas Day Holidays Employee food discount at stores
MUST BE LOCAL TO Waukesha, WI or Winston-Salem, NC Primarily responsible for supporting IT customers in the form of providing timely and enthusiastic remote support from our 24/7 call center environment.. Customer Service and Communication skills are a must and critical to the success of this role.. Additional · Social distancing in place, hand sanitizer and sanitation wipes located throughout office.. Masks provided (if vaccinated, it is a choice to not wear a mask)
Carrier Enterprise SE has an exciting opportunity for a Technical Support Rep: Ductless and VRF with the option to work in the following locations: Ashville NC, Charleston SC, Raleigh NC and Charlotte NC.. Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors.. Experience: Minimum of 3-5 years of hands-on experience with Ductless and VRF systems or similar HVAC equipment.. This job description provides a comprehensive overview of the role and expectations for a Field Technical Support Specialist supporting Ductless and VRF systems.. Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate based on age, color, race, religion, disability, sex, or national origin.
Provide advanced support for network infrastructure, diagnosing connectivity and system integration issues.. Serve as the primary escalation point for Tier 1 technicians, guiding them through complex technical challenges.. Utilize cloud-based diagnostic tools to remotely analyze and resolve system performance issues.. Participate in an on-call rotation, including evenings and weekends, to ensure system reliability during live events.. Experience in technical support or system troubleshooting, particularly in Tier 2 or similar roles.
We are seeking a dedicated and passionate Customer Service Representative for a full-time direct hire opening in Rochester, NH. As a key point of contact for our valued customers, you will play a critical role in enhancing customer satisfaction and ensuring a positive experience with our products and services.. The ideal candidate will be detail-oriented, possess excellent communication skills, and be able to handle challenging situations with professionalism and empathy.. Your contributions will directly impact our customer retention and brand loyalty.. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.. Maintain a detailed record of customer interactions and transactions in our CRM system.
Ray Murray Inc is searching for an experienced Technical Support Representative (TSR), ideally located in Bensalem, PA. As the TSR you will collaborate with customers to promptly diagnose and resolve technical issues.. When required, provide on-site training, troubleshooting and other technical support.. Extensive knowledge of propane gas products; knowledge of Hearth Products is also favorable.. Since its humble beginnings in 1973, Ray Murray, Inc. has grown into one of the largest distributors of propane gas equipment and appliances in the United States.. The company was founded on the concept of complete customer care and continues to grow as one of the largest distributors of gas equipment, propane, compressed gas, heating, hearth and grill products in the country.
A Financial Solutions Representative I reports to the Member Solutions Center Service Manager and is responsible for providing exceptional service experiences in a fast-paced call center environment.. Taking inbound calls from members and non-members for general servicing inquiries for checking, savings, credit cards, certificates of deposit, business accounts and loan products (auto, equity, line of credits and personal loans). Comply with all member verification processes to mitigate risk and protect the member and the credit union for fraud or loss.. Comply with all record keeping requirements of the Bank Secrecy Act for wire funds transfers of $3,000 or more.. Ability to complete accurate and timely currency transaction reports as required by the Bank Secrecy Act.
TYSON & MENDES, an insurance defense law firm with 26 locations, is seeking a Technical Support Engineer.. This candidate will be a member of a multi-person team reporting to a Technical Lead Engineer.. The Technical Support Engineer plays a vital role in ensuring the smooth operation of technology systems within the law firm, directly impacting the efficiency and productivity of legal professionals.. Requirements Minimum of 3 years of Help Desk support experience in a corporate law firm or professional services environment, required.. We are a progressive, dynamic, and diverse firm that prides ourselves in breaking the mold upheld by the "traditional" law firm.
As a Dispatcher/Customer Service Representative (CSR) at Mechanical One, you will be a key player in maintaining operational efficiency by coordinating service calls and dispatching technicians.. Assist with payment processing and invoicing, particularly in tenant/landlord situations.. Experience in HVAC, plumbing, electrical, construction, or logistics industries is a plus.. Proficiency in scheduling and dispatching software (e.g., ServiceTitan).. Ability to use GPS tracking and mapping systems.
Join our Customer Service Representative team as we continue to grow our upcoming call center.. Hybrid - onsite for initial training and work from home when allowed by client.. Full Benefits including medical, dental, vision, 401K, PTO, and paid life insurance. Fielding calls and providing first call resolution while offering self-help options for future assistance; outbound calls are also made to provide follow-up on existing issues and to drive program compliance.. Customer Service Skills - over the phone or face-to-face.
The Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" technical support and training.. Work with the IT Training resource to conduct needed training for the clinic resources (face to face, webinar, online, etc). Address physician's issues as they relate to usage of Dragon.. Strong knowledge of troubleshooting Citrix director, Citrix Receiver, UniPrint Print mapping, end-user profiles.. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
The Coordinator, Customer Resolutions – Flex Agent is a call center phone agent position within the Company’s forward mortgage servicing business.. This position reports to a Team Lead, Customer Resolutions and works independently on a team located in one of four sites: West Palm Beach, Fl, Mount Laurel, NJ, St. Croix, USVI, or Rancho Cordova, CA. This position is responsible for mortgage debt collections.. The agent’s role is to make phone calls to homeowners to collect loan payments, resolve delinquent loans, and address customer service inquiries through retention and liquidation strategies while maintaining a high degree of professionalism, courteous customer service, and promptness in all interactions.. Ensure loss mitigation assistance package requests are sent to, completed and returned by customers in a timely manner. Must pass the Company’s Background Screening process prior to beginning employment.
We seek a high energy, motivated and experienced Call Center Representative with a proven track record of excellence.. Our niche is in treating patients of color along with keloid removal surgery.. We are seeking a highly motivated and customer-focused Call Center Representative to join our team in Midtown Manhattan.. Answer a high volume of inbound calls, providing accurate and timely information.. Handle customer inquiries, complaints, and requests with professionalism and empathy.
We are looking for a Technical Support Specialist to provide exceptional support to existing clients, guiding them through challenges and helping them maximize the value of the company's impactful platform.. This role is ideal for someone eager to thrive in a dynamic environment, make a meaningful impact, and explore opportunities for growth within technical support or account management.. Provide clear, step-by-step guidance for platform setup and usage.. A strong interest in joining a high-growth, fast-paced startup environment.. This role offers the opportunity to be at the forefront of innovation, directly contributing to client success while growing your career with a cutting-edge company.
Patients want more personalized care and communication whether it's sent to their mobile, laptop or mailbox.. POS sets itself apart from the competition by integrating and branding all of a practice's communications to create loyalty and better relationships with patients.. We are currently seeking Customer Service/Technical Support candidates for a unique career opportunity to become part of our dynamic and innovative Electronic Products and Services Team. Shifts may range from 8/9/9: 30 am to 4/5/6pm.. Perform mapping activities in support of new and existing customers.. BA/BS Degree (Business, Communications, MIS, CIS or other related field preferred or 3-5 years work experience in a related field.)
The technical support associate responds to telephone, written, or Internet-based inquiries of both basic and complex technical nature supporting the company's wireless hardware and software products.. Associate will be working directly with company's direct customers and various partners (OEM, VAR, SI).. Have a high level of knowledge working with computers, routers, switches and cellular network. On the job training will be provided.. Should be proficient with MS Office products (Excel, Word, PowerPoint, Outlook) and operating systems, shipping program experience such as FedEx, UPS and USPS online is beneficial but not required.
We’re seeking *Retirement Call Center Customer Service Representatives *to work in a possible temporary to hire opportunity in *Louisville, KY*.. Put your knowledge of 401K and Retirement Services to use. Will work on retirement services team that services small businesses with under 50 employees.. Duties Include: Check for IRS limits, 402b, profit sharing, helping educate, fix issues, advising on changes to 401k plan. Apply to be a Retirement Call Center Customer Service Rep today!
Great companies need great teams to propel their operations.. Call Center Manager work as the liaison between Gainwell Technologies, Idaho Department of Health & Welfare (Medicaid Division) and the Idaho Medicaid provider community (direct physicians, groups, organization administrators, compliance officers, billers, and credentialing staff).. Manages customer support staff to ensure service level agreements for products and services are met.. Bachelor's degree in business management, computer science or related field preferred. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a , and educational assistance.
We are currently searching for a qualified On-Site Call Center/Help Desk Technician III to deliver exceptional technical assistance to our end-users in Barrow, AK. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software.. Monitor and update service requests and incidents within the IT Service Management (ITSM) tool.. Provide on-site service support, installation, and configuration with PCs, smart devices, telephony, and network solutions.. Imaging of desktop and laptop computers—knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus.. End-User desktop support, mobile device support, email support, phone support, etc.