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The CSR - Bike Tech Support will report to the Customer Support Manager and will have important customer facing responsibilities.. The Bike Tech must have strong bicycle experience and possess strong problem solving abilities using our online customer support portal.. Candidates must be able to work independently in a remote team environment which includes high volume emails, Slack messaging, and Zoom calls.. Candidates must be able to work in a fast paced work environment which includes high volume emails, Slack messaging, and Zoom calls.. Experience with Freshdesk or Zendesk
Equipment & Product Support Specialist.. Ecolab is seeking an Equipment & Product Support Specialist to provide support for our commercial and industrial equipment lines, including warewashing (dishwashing) systems and chemical dispensing solutions. This role is NOT an IT or software support position—it is ideal for individuals with a mechanical mindset who can troubleshoot equipment issues, interpret technical factors, and assist field teams and commercial clients with problem-solving equipment issues. Provide remote technical support (via phone, video, and email) for industrial dishwashing systems, chemical dispensing units, and other Ecolab equipment. Experience troubleshooting electrical wiring, plumbing, or mechanical systems.
Customer Service Representative Mango 5 2023-07-21 Airport Industria Job Ref #: CVLIB01 Industry: Call Centre Job Type: Permanent Positions Available: 1 Calling all #CapeTown Customer Service Wizards!. Your mission: master the inbound phone line, guide clients, solve queries, and assist with admin tasks.. If you're a detail-oriented powerhouse with a knack for providing stellar customer service, your dream job awaits with us at #Mango5!. Join our BPO adventure and work towards delivering unmatched service to our esteemed B2B clients.. Apply now to soar in the #BPO industry with #Mango5!
MUST BE LOCAL TO Waukesha, WI or Winston-Salem, NC Primarily responsible for supporting IT customers in the form of providing timely and enthusiastic remote support from our 24/7 call center environment.. Customer Service and Communication skills are a must and critical to the success of this role.. Additional · Social distancing in place, hand sanitizer and sanitation wipes located throughout office.. Masks provided (if vaccinated, it is a choice to not wear a mask)
Provide advanced support for network infrastructure, diagnosing connectivity and system integration issues.. Serve as the primary escalation point for Tier 1 technicians, guiding them through complex technical challenges.. Utilize cloud-based diagnostic tools to remotely analyze and resolve system performance issues.. Participate in an on-call rotation, including evenings and weekends, to ensure system reliability during live events.. Experience in technical support or system troubleshooting, particularly in Tier 2 or similar roles.
Variety is the spice of life, and we have it in spades!. As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.. Identify process improvement ideas with CIC management team.. Other duties as assigned by CIC management team.. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!
French/English Call Center needs 1+ year(s) of experience working in customer service, hospitality or call center environment. 1+ year(s) of experience working in customer service, hospitality or call center environment. Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice. Previous experience in the optical industry, full knowledge of optical products and a strong command of the industry language. Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
Manage user accounts and permissions in Azure Active Directory/Entra ID and other relevant systems, including Cloud-based technologies.. Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common enterprise applications.. Experience with Active Directory, group policy management, and network troubleshooting.. Microsoft Intune and AutoPilot.. Familiarity with IT service management (ITSM) frameworks (e.g., ITIL).
As a Dispatcher/Customer Service Representative (CSR) at Mechanical One, you will be a key player in maintaining operational efficiency by coordinating service calls and dispatching technicians.. Assist with payment processing and invoicing, particularly in tenant/landlord situations.. Experience in HVAC, plumbing, electrical, construction, or logistics industries is a plus.. Proficiency in scheduling and dispatching software (e.g., ServiceTitan).. Ability to use GPS tracking and mapping systems.
Call Center Representative. Respond to all payment service-related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.. Provide calm conflict resolution and problem solving for frustrated customers. Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Technical Support Specialist - Medical Technology. Join our innovative team as a Technical Support Specialist for a leading medical lab device manufacturer based in the vibrant New England area.. Minimum of 5 years of experience as a Medical Technologist.. Resident of the New England area (No relocation provided).. Company vehicle provided.
Dahl Consulting is currently partnering with a leading company in the financial services industry.. We work one-on-one with great candidates to help connect them with local employment opportunities.. This company is hiring a Financial Services Call Center Representative for a contract position!. The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients.. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us.
Ray Murray Inc is searching for an experienced Technical Support Representative (TSR), ideally located in Bensalem, PA. As the TSR you will collaborate with customers to promptly diagnose and resolve technical issues.. When required, provide on-site training, troubleshooting and other technical support.. Extensive knowledge of propane gas products; knowledge of Hearth Products is also favorable.. Since its humble beginnings in 1973, Ray Murray, Inc. has grown into one of the largest distributors of propane gas equipment and appliances in the United States.. The company was founded on the concept of complete customer care and continues to grow as one of the largest distributors of gas equipment, propane, compressed gas, heating, hearth and grill products in the country.
TYSON & MENDES, an insurance defense law firm with 26 locations, is seeking a Technical Support Engineer.. This candidate will be a member of a multi-person team reporting to a Technical Lead Engineer.. The Technical Support Engineer plays a vital role in ensuring the smooth operation of technology systems within the law firm, directly impacting the efficiency and productivity of legal professionals.. Requirements Minimum of 3 years of Help Desk support experience in a corporate law firm or professional services environment, required.. We are a progressive, dynamic, and diverse firm that prides ourselves in breaking the mold upheld by the "traditional" law firm.
The Technical Support Engineer position is one that provides rotational support for our clinics with "Hands On" technical support and training.. Work with the IT Training resource to conduct needed training for the clinic resources (face to face, webinar, online, etc). Address physician's issues as they relate to usage of Dragon.. Strong knowledge of troubleshooting Citrix director, Citrix Receiver, UniPrint Print mapping, end-user profiles.. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
The Coordinator, Customer Resolutions – Flex Agent is a call center phone agent position within the Company’s forward mortgage servicing business.. This position reports to a Team Lead, Customer Resolutions and works independently on a team located in one of four sites: West Palm Beach, Fl, Mount Laurel, NJ, St. Croix, USVI, or Rancho Cordova, CA. This position is responsible for mortgage debt collections.. The agent’s role is to make phone calls to homeowners to collect loan payments, resolve delinquent loans, and address customer service inquiries through retention and liquidation strategies while maintaining a high degree of professionalism, courteous customer service, and promptness in all interactions.. Ensure loss mitigation assistance package requests are sent to, completed and returned by customers in a timely manner. Must pass the Company’s Background Screening process prior to beginning employment.
We seek a high energy, motivated and experienced Call Center Representative with a proven track record of excellence.. Our niche is in treating patients of color along with keloid removal surgery.. We are seeking a highly motivated and customer-focused Call Center Representative to join our team in Midtown Manhattan.. Answer a high volume of inbound calls, providing accurate and timely information.. Handle customer inquiries, complaints, and requests with professionalism and empathy.
Responsibilities Handle inbound calls with professionalism and courtesy.. Join our team as a Call Center Representative and contribute to delivering outstanding client services while developing your career in a supportive environment.. Proficiency in using office software and computerized systems for data entry.. Experience with dispatching or inbound calls is a plus.. Call center: 1 year (Required) Dispatching: 1 year (Preferred) Customer service: 4 years (Required) Education: High school or equivalent (Required) Must be able to pass a pre employment drug screening and background check.
Promptly answer and accurately document and respond to customers’ requests from incoming phone calls regarding roadside assistance or other inquiries while demonstrating a pleasant and professional phone etiquette.. Coordinate with customers, dealers, and tow vendors during a breakdown event.. Address customer complaints effectively during case coordination and know when escalation to team lead is necessary to ensure timely case progression.. Automotive associate degree is preferred or automotive/heavy duty diesel repair experience Other. Five shifts support the 24/7, days a year working hours: A shift: 11 pm- 8 am B shift: 6am-3pm C Shift: 8am-5pm D Shift: 12pm-9pm E Shift: 3pm – 12 am Weekend rotations are expected.
The technical support associate responds to telephone, written, or Internet-based inquiries of both basic and complex technical nature supporting the company's wireless hardware and software products.. Associate will be working directly with company's direct customers and various partners (OEM, VAR, SI).. Have a high level of knowledge working with computers, routers, switches and cellular network. On the job training will be provided.. Should be proficient with MS Office products (Excel, Word, PowerPoint, Outlook) and operating systems, shipping program experience such as FedEx, UPS and USPS online is beneficial but not required.