Sales Operations Manager
$120,000 per year
Apply (opens in a new tab)Sales Operations Manager
Posted yesterday
SENIORITY
Mid
SALARY
$120,000 per year
About the role
- Process and manage purchase orders across major retail and distributor portals (SPS, EDI, etc.)
- Monitor order accuracy, fulfillment, and shipping timelines in coordination with operations
- Maintain accurate pricing, promotion, and deduction records
- Partner with Accounts Receivable on rebate submissions and deduction reconciliation
- Track compliance with retailer scorecards and KPIs
- Manage retail customer onboarding and agreements (including W-9s)
- Coordinate sample requests, sales presentations, and retailer portal navigation
- Track and submit promotional contracts and deal sheets
- Prepare new item forms, sell sheets, and compliance documents
- Organize sales meetings, trade shows, and retailer-specific events
- Monitors trade management software to ensure timely updates from sales team members
- Communicate inventory risk alerts to customers
- Maintain up-to-date online content, sales folders, internal databases, and digital platforms
- Maintain accurate broker contact and performance information
- Review broker reports and correspondence as required for follow-up
- Liaise with brokers, buyers, and distributors to troubleshoot item setup, sales data errors, and invoice discrepancies
- Resolve deduction disputes and maintain accurate scorecards
- Track trade spend effectiveness and broker performance metrics
- Bachelor's degree in business, Sales, Marketing, or related field preferred
- 3+ years of experience in sales operations, customer service, or account management—preferably in CPG or brokerage
- Familiarity with retail landscape including channels, customers and distributors
- Proficiency with EDI, SPS Commerce, and retail portal systems
- Strong data management and Excel/Google Sheets skills
- Excellent organizational and multitasking abilities
- Strong written and verbal communication skills
- Ability to work cross-functionally with internal teams and external partners
- Experience with PromoMash or similar trade promotion management tools is a plus
- Be part of a fast-growing, innovative brand in protein snacking
- Collaborative, high-energy work environment
- Competitive salary and benefits package
- Opportunity to work with a passionate team and contribute to a mission-driven compan
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
