Insurance Customer Experience Agent (Hybrid, ESOP)

Posted 18 days ago

rli insurance companyDenver (CO)

Customer Service RepresentativesInsurance Agencies and Brokerages

SENIORITY

Junior

About the role

RLI Insurance Company in Denver seeks an entry-level Operations & Customer Support specialist for front-line support of administrators, agents and policyholders. You will respond via phone, chat or email, research answers, and ensure policy alignment with customer needs for personal and/or commercial lines. High school diploma required; P&C license preferred with 3 months to obtain. Strong communication, organization and multitasking skills are essential in a fast-paced environment with hybrid #J-18808-Ljbffr

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.