Evenings Incident Response Team Lead | Fort Worth

Posted yesterday

remixFort Worth (TX)

First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand Telephone Answering Services

SENIORITY

Mid

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About the role

Via is seeking an Incident Management Team Lead to oversee a team in Fort Worth, TX, guiding incident investigations and risk management while driving cross-functional initiatives to improve handling across the organization. The role is in-person with evening hours (3pm–11:30pm CT). You will coach, monitor performance, identify training needs, and act as an escalation point under pressure, ensuring adherence to IMO processes and delivering scalable incident management improvements.

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