IT Support Technician (3 PM to 1 AM)

Posted 2 days ago

tecezeErlanger (KY)

SENIORITY

Mid

SALARY

$4500/month

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About the role

Position: IT Support Technician
Location: 660 Erlanger Rd, Erlanger, KY 41018
Schedule: Monday–Saturday, 3 PM to 1 AMOccasional Sundays: May be required
Compensation: $4500/month on W2
Contract Duration: 4 months and extendable. Key Responsibilities & Skills Provide desktop and end-user technical support Troubleshoot LAN, WLAN, DHCP, VLAN, and Wi-Fi issues Basic experience with Microsoft Intune / Autopilot Troubleshoot and maintain PCs, workstations, monitors, keyboards, and printers Experience with Zebra and HP printers Configure and maintain RF scanners Handle equipment RMA requests Troubleshoot hardware and software issues and escalate when needed Support IT equipment in a highly automated warehouse environment Deliver strong customer service and technical problem-solving Ability to lift up to 50 lbs
Nice to Have: IT/technical support experience in a warehouse environment Zebra printer experience Knowledge of Manhattan WMS or other Warehouse Management Systems Experience with SOTI MDM

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