Manager, Client Engineering, FT, Days
prisma healthColumbia (SC)
Manager, Client Engineering, FT, Days
Posted today
prisma healthColumbia (SC)
SENIORITY
Lead
About the role
Overview:
In this role you will lead system-level End User Client Engineering for Prisma Health across multiple markets, overseeing onsite support, device deployment, mobility, and print services to ensure a reliable, customer-focused user experience. You drive enterprise EUC programs, coordinate with IT and clinical stakeholders, and align field operations with enterprise standards. You will shape endpoint architecture, device lifecycle, and incident recovery, delivering consistent service across distributed teams. This is a chance to influence care delivery through robust technology support.
Responsibilities:
Define and implement the enterprise Client Engineering strategy (endpoints, print, mobility, end-user experience) Oversee field support services across multiple markets to ensure consistent delivery and performance Lead endpoint architecture, device standards, software packaging, and deployment frameworks Govern device lifecycle management including provisioning, refresh cycles, asset management, and automation Provide leadership for MDM/Unified Endpoint Management platforms (Intune, Entra ID, Apple Business Manager, Android Enterprise) Drive incident response, service restoration, and root cause analysis aligned with ITSM practices Oversee enterprise print management, including fleet governance, secure printing, and clinical workflows Collaborate with IT, clinical, and business stakeholders to align EUC with organizational priorities Manage vendor relationships and performance metrics for endpoint technologies and mobility Develop operational and capital budgets for EUC services and field operations Perform other duties as assigned
Key requirements:
Bachelor in Computer Science or related field 5–7 years of progressive IT leadership experience Experience leading Mobility, Print, Client Engineering, End User Computing, Endpoint Engineering, or workplace technology services Healthcare IT experience (preferred) Demonstrated experience managing geographically distributed teams ITIL (preferred) Microsoft Endpoint (preferred) Print Management or Mobility Management certifications (preferred) Executive communication Stakeholder engagement Leadership across distributed teams Endpoint management and enterprise device ecosystems MDM/MAM platforms (e.g., Intune) Apple Business Manager
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