Miami Bilingual Call Center & Customer Service Manager

Posted 10 days ago

morgan white groupDoral (FL)

First-Line Supervisors of Office and Administrative Support WorkersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Senior

About the role

Morgan White Group in Miami, FL is seeking a Customer Service Manager to supervise the Customer Service Specialists within the MWG-Administrators TPA Division. This exempt, salaried role reports to the Vice President and requires strong leadership and process improvement. You will plan schedules, review attendance, evaluate performance, enforce policies, resolve customer inquiries, and collaborate with other departments to accelerate work. #J-18808-Ljbffr

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