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ServiceNow ITSM Senior Developer

Posted 5 days ago

ace stackDayton (OH)

SENIORITY

Lead

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About the role

ServiceNow ITSM Senior DeveloperLocation: Cincinnati, OH / San Francisco, CA / Dallas TX FTE ONLYJob DescriptionMust Have Technical/Functional Skills • Experience as a ServiceNow ITSM Developer and implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing • Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS • Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively • Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability • Must be ServiceNow Certified Systems Administrator • Should possess knowledge in Agile/Scrum methodology • Basic knowledge with ITIL/industry standards • Knowledge of software development lifecycle (SDLC) Behavioral competency • Effective communication skills with both non-technical and technical audiences (verbal and written) • Excellent interpersonal skills to work with the project team members collaboratively

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