Public Services Assistant

Posted yesterday

dauphin county libraryElizabethville (PA)

Library Assistants, Clerical Libraries and Archives

SENIORITY

Entry

Apply

About the role

The Library is hiring a part-time Public Services Assistant for the Elizabethville Area Library. This person should have exceptional customer service skills. This position is the first point of contact for everyone entering the library. We are seeking someone who is able to present a welcoming atmosphere and is committed to helping the patrons and members. The Public Services Assistant manages patron accounts through The Library's online software; helps patrons to locate library materials, provides Reader's Advisory services, and answers basic reference questions. The Public Services Assistant assists the patrons with basic computer use, including but not limited to signing on to computer, use of the mouse, keyboard, and personal storage devices. This also includes troubleshooting basic computer issues. The Public Services Assistant provides courteous assistance to the public by phone and in person, giving information about library programs and services.

Educational Requirements/Qualifications

Education: High school diploma or General Equivalency Development (GED).

Experience: One year experience working with the public.

Required Skills: Ability to lift 30 lbs. unassisted, to place materials on high and low shelves. Ability to reach and bend to place books on shelves, kneeling and sitting on the floor during programs. Requires independent transportation for travel to libraries, programs, and outreach locations; must be able to lift 35 lbs.

Schedule: Part-time, 18 hours per week. Monday, Tuesday and Wednesdays, 3:00 to 7:15 p.m., and Saturdays - 9:15 a.m. to 2:30 p.m.

Location: Elizabethville Area Library, 80 North Market Street, Elizabethville, PA 17023

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.