SAP Order to Cash Consultant, Senior Associate
pwcFlorham Park (NJ)
SAP Order to Cash Consultant, Senior Associate
Posted today
pwcFlorham Park (NJ)
SENIORITY
Lead
About the role
Overview:
As a SAP Order to Cash Consultant, Senior Associate, you will support client needs within Advisory, focusing on SAP Customer Relationship Management solutions that enhance engagement and sales flow. You will analyze complex situations, manage workstreams, and mentor juniors while expanding your technical and business context. You will help design, configure, train, and support SAP CX solutions to advance customer and sales processes with clarity. This role blends client collaboration, process design, and practical delivery at scale. Compensation / Benefits medical, dental, vision 401k holiday pay vacation personal and family sick leave
Responsibilities:
Analyze SAP CRM processes and translate needs into configurable requirements Implement and support SAP Customer Experience and CRM across sales, service, and engagement workflows Lead assigned OTC workstreams including process design, testing, data validation, and issue resolution Interpret complex requirements and propose process improvements aligned to client goals Collaborate with stakeholders to gather input, clarify priorities, and support adoption Develop functional docs, test scenarios, and implementation deliverables for SAP CX initiatives Review deliverables from junior team members and guide task execution and technical detail Support deployment activities, troubleshoot configuration issues, and track actions through milestones Interpret data to identify gaps, risks, and opportunities for better customer management Maintain awareness of SAP methodology and integration considerations throughout delivery
Key requirements:
Bachelor's degree At least 3 years of experience Travel up to 80% Client relationship building Mentoring and coaching junior team members Critical thinking and problem solving SAP Customer Experience (CX) configuration SAP CRM Order to Cash processes
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