Full-time Field Based Office Specialist

Key Responsibilities: Review medical record authorizations for accuracy and validity. Process requests for release of medical information (ROI) in a timely manner. Maintain accurate records of requests, documents released, and requestor information. Retrieve, organize, and process incoming mail and faxed documents. Verify patient/requestor identity and process in-person requests and payments. Validate medical records before release and ensure electronic records are password-protected. Respond to calls and inquiries from internal and external customers. Escalate questionable release-of-information requests to the HIM Supervisor.

Requirements: Active RHIA or RHIT certification required. Associate degree in Health Information Technology, bachelor's degree in Health Information Management, OR high school diploma with at least 2 years of healthcare experience. Minimum 2 years of healthcare experience working with electronic medical record systems. Knowledge of release of information (ROI) preferred. Strong verbal communication, critical thinking, multitasking, and organizational skills. Ability to work independently and manage a high volume of incoming calls. Interested? Send me your updated resume via DM to learn more! Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program,, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Employment Opportunity Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Fair Chance Employment Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodation We are committed to providing reasonable accommodation to applicants and employees with disabilities. If you require reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.