Hybrid Remote Customer Service Supervisor & Training Coach

Posted 8 days ago

delta dental of arizonaScottsdale (AZ)

First-Line Supervisors of Personal Service WorkersTelemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

About the role

Delta Dental of Arizona, the state's top dental insurer, seeks a proactive Customer Service Supervisor with training and coaching experience to lead the Customer Service team. You will coach, mentor, and audit performance while developing engaging training to elevate service levels in a hybrid Scottsdale setting. The role requires two+ years in a call center, QA/staff development experience, and strong communication skills. #J-18808-Ljbffr

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.