Service Desk Agent (Temporary Fall Pool)
florida state universityTallahassee (FL)
Service Desk Agent (Temporary Fall Pool)
Posted today
florida state universityTallahassee (FL)
SENIORITY
Junior
About the role
Florida State University is seeking a Service Desk Fall Pool in Tallahassee, FL. This OPS/temporary role supports ITS by handling inbound calls and basic IT issue resolution under Case Management Guidelines.
The ideal candidate will have a high school diploma and enjoy working in a structured, customer-focused environment. Prior customer service experience and strong time-management skills are preferred.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this