Job Description:
Request ID: 109989-1 Title: Polarion Administrator / Engineering Applications Support Analyst Locations: - Lisle, IL 60532 Duration: 12 Months Pay Range: $45 - $50/Hour on W2/C2C (All inclusive) Introduction We are seeking a dedicated and experienced professional to join our team as a Polarion Administrator / Engineering Applications Support Analyst. This role is crucial in providing operational administration and support for engineering applications, ensuring seamless functionality and user satisfaction. Required
Skills & Qualifications:
Hands-on experience in Polarion administration and L3 production support.
Working experience with Teamcenter and related engineering applications.
Knowledge of user administration, access management, application configuration, incident resolution, and problem management.
Experience in troubleshooting, testing, and validating application updates and enhancements.
Basic scripting or automation capability and experience developing operational reports.
Ability to support enterprise applications during AME business hours.
Prior work experience at client or in client's Industry.
Applicants must be able to work directly for Artech on W2.Preferred
Skills & Qualifications:
Strong analytical, troubleshooting, and ownership skills. Clear written and verbal communication with global stakeholders. Ability to work independently in a ticket-driven AMS environment.
Day-to-Day Responsibilities:
Provide operational administration and L3 support for Polarion.
Provide L2 support for Teamcenter and related engineering applications as required.
Troubleshoot incidents and service requests and validate fixes, updates, and enhancements.
Perform minor configurations, scripting, and automation support.
Develop and deliver operational reports.
Conduct root cause analysis for recurring issues and support preventive actions.
Coordinate with global IT, infrastructure, and application teams. Maintain knowledge articles, support documentation, and peer training material.
Provide general engineering IT and desktop application support where required.
Company Benefits & Culture:
Comprehensive benefits package.
Supportive and dynamic work environment. Opportunities for professional growth and development.
For immediate consideration please click APPLY to begin the screening process with Alex.
