Part-Time Customer Service Representative (Mountain View CA)

Posted today

hallconSunnyvale (CA)

Customer Service Representatives All Other Transit and Ground Passenger Transportation

SENIORITY

Entry

SALARY

$24.51

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About the role

Hallcon Job Opportunity Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more! The Company provides essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement!

Responsibilities:

Monitoring driver relations while providing service to commuter riders
Verifying and logging late arrivals
Coordinating and supporting all passenger requests
Communicating with dispatch on a regular basis regarding changes to normal activity
Completing daily logs of operational issues for record keeping and trend analysis purposes
Work flexible hours as required, including overtime during high volume seasons and holidays
Other duties as needed

Qualifications:

High School Diploma or equivalent required
Requires clean Driving Records
Good communication skills, ability to interact with riders and clients with clarity, tact and courtesy
Basic understanding and experience with computers and Microsoft Office SuiteStrong performer independently or in a team setting
Must be qualified to work in the United StatesPrior experience in customer service roles is a plus
Must be able to stand for long periods of time while exposed to natural elements

Pay Rate: Starting at $24.51 Hallcon is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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