Front Desk Associate Purple Lotus Patient Center is currently seeking passionate, hard-working, professionals, and knowledgeable cannabis connoisseurs to perform in a fast-paced and high-energy environment. The Front Desk Associate position will be expected to welcome our members and utilize the POS for the creation/updating of member profiles.
The ideal candidate will be personable, high energy, reliable, responsible, and possess general knowledge of cannabis.
Includes paid training!
Responsibilities and Duties:
Provide Excellent Customer Service
Use of POS system
Accurate data entry
New/returning member registration and documentation
Clean and general upkeep of work stations
Knowledge of relevant laws, company policy, and procedures
Stay current with product knowledge & brands
Verification of proper paperwork, documentation, and ID for members
Accurate use and maintenance of the Point Of Sale (POS) system, accurate and timely data entry of member profiles in the POS system
Security measures and safety compliance
Maintain open communication with the management team and other coworkers
Reporting of employee or customer issues
Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations.
Qualifications:
Must be over the age 21+
Customer service experience
Ability to learn and adapt to different environments
Weekends Required
Reliable Transportation
Must be available nights, weekends, and Holidays.
Job Type: Part Time/Full Time
Pay: $19-$21 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
EAP
Life Insurance
Supplemental Pay: Tips
Experience: Customer service: 2 years (Preferred)
Education: High School
Work Location:
San Jose
Multiple Locations
Work Remotely:
No
