Front Desk Associate - Part Time - Weekends
crestview managementBirmingham (AL)
Front Desk Associate - Part Time - Weekends
Posted 17 days ago
crestview managementBirmingham (AL)
SENIORITY
Entry
About the role
Hotel Front Desk AssociateA Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is the first point of contact for guests and must be knowledgeable about the hotel and its amenities.
Responsibilities:
Greet guests and check them in and out of the hotel.
Answer phone calls and respond to guest inquiries.
Handle guest requests and concerns in a timely and professional manner.
Provide information about the hotel and its amenities.
Assist with room reservations and changes.
Process payments and maintain accurate records.
Coordinate with housekeeping and maintenance staff to ensure guest satisfaction.
Perform other duties as assigned by management.
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred.
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficient in Microsoft Office and hotel reservation software
- Ability to multitask and prioritize tasks effectively.
- Strong attention to detail and organizational skill
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this