Service Desk Technician I - IT Support Specialist
Posted today
001 university of rochesterSan Antonio (TX)
Computer User Support SpecialistsComputer Facilities Management Services
SENIORITY
Junior
About the role
The University of Rochester is seeking a regular full-time Service Desk professional to provide first- and second-level troubleshooting for a range of IT services at our site in Brighton, NY. The role emphasizes strong customer service, clear communication, and on-site support as part of a 40-hour work week. The position requires a high school diploma or equivalent with at least one year of customer service experience, and familiarity with Windows environments. #J-18808-Ljbffr
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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