District Manager

Posted 2 days ago

public storageDallas (TX)

General and Operations Managers Facilities Support Services

SENIORITY

Mid

SALARY

$100,000 per year

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About the role

Overview

Annual Compensation Pay Range: $100,000 - $116,000We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program! As aDistrict Manager, you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we’re looking for! We are Public Storage, established in 1972; today we have thousands of locations nationwide and recognized as the leader in the self-storage industry!

Job Description: Lead, Manage and Develop People, Brand Ambassador & Operational Excellence ResponsibilitiesLead an Engaged Team: Recruit, motivate and retain a dedicated team of customer facing front line employees; Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards; Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention; Conduct monthly property audits and ensure operational standards and safety compliance are met Deliver Outstanding Customer Service: Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management; Address customer inquiries and concerns promptly in a professional manner Grow and Maintain a Robust Business: Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district; Communicate effectively with customers, colleagues and team-members

Benefits:

First-year compensation: base, guaranteed bonus (paid quarterly), and restricted stock units; total compensation up to $116,000 Second-year bonus potential: up to $20,000 performance-based
Participation in company stock program that includes dividends paid quarterly
Internal promotional and career opportunities throughout the United States
Extensive training and coaching plans
Comprehensive group healthcare programs 401(k) with generous employer match
Paid time off
Monday through Friday work schedule
Qualifications & Expectations

Relocation: future relocation ability is important for growth; successful applicants will have the ability to relocate for lateral and promotional opportunities Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry Proven track record of top-tier performance Experience managing operational audits and payroll budgets Exceptional communication and time management skills Proficient in MS Office (Excel, Word, PowerPoint and Outlook) Passion for sales and customer service excellence Bachelor's Degree preferred Weekend availability by telephone5 work Saturdays per year required during peak season

Additional Information: All your information will be kept confidential according to EEO guidelines The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring OrdinanceREFDMR0075

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