System Operations Customer Service Leader
frontier airlinesDenver (CO)
About the role
Frontier Airlines is looking for a System Customer Service Manager to oversee passenger movement across their extensive network. This role involves maximizing service efficiency while ensuring operational performance amidst flight irregularities. The ideal candidate will have at least 3 years of experience in aviation leadership, strong communication skills, and familiarity with System Operations Control software. A commitment to customer service excellence is crucial as you will be the main point of contact for customer service operations.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
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Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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