Strategic Incident Communications Lead

Posted 16 days ago

optimum communicationsBethpage (NY)

Command and Control Center Specialists All Other Telecommunications

SENIORITY

Manager

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About the role

Optimum Communications Inc. is seeking an Incident Communications Lead to own and execute clear, timely communications during technology incidents and outages affecting Internet, video, voice, and supporting IT systems. This role sits within the Incident Management organization and serves as the central communications authority during outages, driving bridge communications and stakeholder updates. You will collaborate with NOC/ROC, SRE, Engineering, Customer Care, Corporate Communications, and

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