Front Desk Coordinator

Job Description: Christian Roy's Salon is looking for a full-time Front Desk Coordinator who is friendly, reliable, and enjoys working with people. We are a busy, high-end salon in the Upper Valley seeking a polished, professional, and highly organized Front Desk Coordinator to be the face of our guest experience. This is a full-time position with every other Saturday required and evening availability (up to 7:00 PM).

About the Role: Our front desk is more than just answering phones - it is the heartbeat of the salon. This role is responsible for creating a seamless, welcoming, and elevated experience for every guest while supporting our team of stylists and maintaining a well-run daily operation.

Key Responsibilities: Warmly greet and check in guests with professionalism and energy Manage a multi-line phone system and online booking with accuracy Schedule appointments strategically to maximize stylist productivity Handle checkout, retail sales, and rebooking Maintain a clean, organized, and inviting front desk and salon environment Support daily salon flow and assist with team communication Proactively engage in client follow-up and retention efforts

What We're Looking For: Strong customer service and communication skills Professional appearance and demeanor Ability to multitask and stay composed in a fast-paced environment Detail-oriented with strong organizational skills Comfortable with computers, scheduling systems, and POS A team player with a positive, proactive mindset Customer service: 1 year (Preferred) Schedule Full-time (approx. 35-40 hours/week) Every other Saturday required Evening shifts required (up to 7:00 PM) If you are someone who thrives in a fast-paced, client-focused environment and takes pride in delivering an exceptional experience, we'd love to meet you.