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David Careers

Senior Enterprise Implementation Delivery Manager, Global Trade SaaS

Posted yesterday

kyg tradetmColorado Springs (CO)
Information Technology Project ManagersComputer Systems Design Services

SENIORITY

Manager

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About the role

KYG TRADE™AI-Native Global Trade & Tariff Management | Recognized in the 2025 Gartner® Market GuideSenior Enterprise Implementation Delivery Manager, Global Trade SaaSFull-Time | Irvine, CA | Chennai, India | RemoteAbout KYG Trade™KYG Trade™ is an AI-native, enterprise-grade Global Trade and Tariff Management (GTM²) platform that turns trade compliance complexity into clarity. Recognized in the 2025 Gartner® Market Guide for Global Trade Management (GTM), KYG Trade™ delivers expert-trained AI across import and export compliance, tariff optimization, forced labor (UFLPA), FTA qualification, restricted party screening, and supply chain traceability — all on a single platform. KYG Trade™ integrates with enterprise ecosystems including SAP ECC, SAP S/4HANA, SAP GTS, Oracle ERP, Oracle GTM, PTC Windchill, Bamboo Rose, E2Open/WiseTech Global, and other leading ERP, PLM, TMS, and risk systems, enabling customers to deploy trade controls and workflow automation in complex global environments.
The Role: The Senior Enterprise Implementation Delivery Manager will lead customer-facing and internal initiatives that support the successful deployment and continuous improvement of KYG Trade™ solutions. This role combines project delivery and management, enterprise systems integration, and business process transformation expertise to manage cross-functional implementations in complex regulatory compliance environments. The ideal candidate brings enterprise delivery experience, with industry leading global trade management systems such as SAP E4H/GTS, Oracle GTM, or adjacent GTM platforms a plus.
What You’ll Do:
  • Lead end-to-end implementation projects for KYG Trade™ customers, from discovery and requirements definition through configuration, testing, go-live, and hyper care.
  • Own project plans, timelines, milestones, RAID logs, status reporting, and stakeholder communications across cross-functional teams including Product, Engineering, AI, and trade leaders.
  • Translate customer business requirements into executable workstreams spanning trade compliance, system integration, data readiness, workflow design, and change management.
  • Manage integration-related activities involving SAP, Oracle, and other ERP, PLM/PDM, broker portals, and related upstream/downstream systems.
  • Coordinate data mapping and validation for product master, shipment, classification, licensing, screening, origin, and tariff-related use cases.
  • Partner with internal and customer subject matter experts to support deployment of import/export controls, tariff and origin determinations, restricted party screening, free trade agreements (FTA), HS and export classification, and post-entry audit-ready recordkeeping workflows.
  • Drive implementation governance by facilitating project meetings, documenting decisions and actions, escalating risks early, and maintaining alignment on scope, success criteria, and resourcing.
  • Support user acceptance testing, training, SOP development, and operational handoff to ensure stable post-go-live execution.
  • Contribute to repeatable implementation playbooks, templates, and delivery best practices that improve deployment quality, speed, and customer outcomes.
What We’re Looking For:
  • 5+ years of experience in project or program management, implementation delivery, or operations leadership within global trade, customs compliance, cross-border transportation, supply chain technology, or adjacent regulated industry enterprise software environments.
  • Direct experience with SAP E4H/GTS and/or other GTM solutions, including deployment, process design, configuration support, integration coordination, or business process transformation.
  • Strong working knowledge of customs and trade compliance regulations and operational processes, including classification, origin/FTA, restricted party screening, valuation, broker management, post-entry controls, or government filing workflows.
  • Demonstrated success leading enterprise software or SaaS deployments involving multiple stakeholders, technical dependencies, data migration or mapping, and business process change.
  • Ability to communicate effectively with customer stakeholders across trade compliance, supply chain, IT, operations, and executive leadership.
  • Experience managing project artifacts and delivery processes including project plans, dependency tracking, status reporting, issue/risk management, and executive readouts.
  • Comfort operating in fast-paced environments where product, process, and customer requirements evolve over time.
  • Preferred: PMP, PgMP, PMI-ACP, Scrum/Agile, PRINCE2, Lean Six Sigma, Prosci change management, ITIL, SAP Activate or similar enterprise implementation certifications, customs broker license (LCB), Certified Customs Specialist (CCS), or related professional credentials.
  • Plus: Experience in Big 4, top-tier consulting or systems integration firms such as Accenture, high-growth enterprise regulatory SaaS.Why KYG Trade™
  • Fast-growing, category-defining platform: Join a high-growth company delivering a modern, AI-native GTM solution to Fortune 2000 and larger global multinational enterprise customers operating at the crossroads of AI, tariffs, customs scrutiny, and supply chain disruption.
  • High-impact delivery work: Lead implementations that directly improve customer compliance posture, operational efficiency, and audit readiness.
  • Complex enterprise environment: Work across integrations with major enterprise systems and trade processes that matter to global importers and exporters.
  • Cross-functional influence: Partner closely with Product, Engineering, Implementation, and Customer Success to shape delivery excellence and customer outcomes.
  • Remote-first culture: Join a distributed team with strong domain expertise, practical collaboration, and opportunities to grow with the business. Compensation & Metrics
  • Compensation: Competitive base salary, bonus eligibility, and equity participation aligned to experience and impact.
  • Success metrics: On-time and on-scope project delivery, stakeholder satisfaction, adoption and stabilization after go-live, and quality of implementation handoffs.
  • Delivery expectations: Strong project governance, proactive risk management, clear communication, and disciplined follow-through across internal and external teams.
  • Business impact: Help customers accelerate time-to-value while establishing scalable, compliant operating models on KYG Trade™.
Hiring Process:
  • Intro call (15–30 min): Conversation focused on background, role fit, and interest in KYG Trade™. KYG does not use AI to screen Customer Success candidates.
  • Hiring manager interview (45–60 min): Deep dive into project delivery experience, GTM platform knowledge, and trade compliance operations expertise.
  • Cross-functional interviews: Discussions with team members from Product, Implementation, Customer Success, or leadership focused on collaboration, problem-solving, and execution style.
  • References + offer: We aim to move efficiently once there is mutual alignment and provide clear communication throughout the process. If you combine enterprise implementation and delivery discipline, and a builder’s mindset for SaaS delivery in regulated environments, we’d love to hear from you.
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