RN Clinical Manager

Principal Duties and Responsibilities: Strategic Planning Develops, implements, and ensures delivery of hospice services, including after-hours patient and family support. Participates in planning and expansion of patient care programs and hospice services. Patient Care Management Oversees clinical practice and patient care delivery, including care planning and coordination. Interprets hospice standards and clinical practices for staff, physicians, patients, families, and community partners. Coordinates interdepartmental activities that impact patient care. Ensures age-appropriate, patient-centered care across all populations served. Human Resources & Team Leadership Manages staff within established productivity standards and personnel budgets. Interviews, selects, trains, and develops clinical staff. Maintains employee competencies and facilitates ongoing education. Monitors, evaluates, and documents staff performance. Utilizes IT systems to monitor staff productivity and performance metrics. Financial Management Manages accounts payable issues related to assigned areas. Processes payroll accurately and timely. Develops staffing plans aligned with allocated resources. Maintains inventory and evaluates cost-effectiveness of supplies and services. Quality, Compliance & Safety Oversees staff participation in quality improvement, safety, and infection control initiatives. Initiates, monitors, and evaluates team performance and outcomes. Monitors trends and revises systems or processes as needed. Ensures compliance with hospice standards of practice, regulatory requirements, and applicable laws. Upholds patient safety standards and standard precautions in all clinical settings. Service Excellence Monitors, investigates, and responds to customer and family feedback. Adjusts care delivery models and office systems based on satisfaction data. Ensures patient statistical and performance targets are met or exceeded. Communication & Coordination Coordinates after-hours care needs for patients and families. Collaborates with other Clinical Managers to assess staffing needs and scheduling. Oversees documentation compliance involving clinical and administrative staff, pharmacy, and durable medical equipment providers. Maintains effective communication with patients, families, physicians, and community partners.

Qualifications: Education Bachelor’s degree or equivalent required Master’s degree in Nursing or related field preferred Experience Minimum of five (5) years of progressive clinical experience At least two (2) years in a lead or supervisory role Additional education may substitute for some experience Licensure &

Certifications: Current Registered Nurse (RN) license in the state of Virginia Valid driver’s license required