Supervisor I, II - Anchorage Primary Care Customer Service

Posted 15 days ago

southcentral foundationAnchorage (AK)

First-Line Supervisors of Office and Administrative Support Workers All Other Outpatient Care Centers

SENIORITY

Senior

SALARY

$24.60 to $32.80

Apply

About the role

Supervisor IHiring Range $24.60 to $32.80 Supervisor IIHiring Range $28.17 to $37.56 Summary of Job Responsibilities: The Southcentral Foundation (SCF) Supervisor of Customer Service at Primary Care Center is responsible for the day-to-day performance of a group of employees. The Supervisor is responsible for guiding and coordinating the work of the group of employees towards established goals and objectives. This position has two (2) levels designed to provide progressively more responsible and independent work experience. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments.

Qualifications: SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF's geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF's vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and mission of working together with the Native Community to achieve wellness through health and related services:1. Meet one of the following qualifications:· Four (4) years of experience performing administrative support duties.· Four (4) years of combined college education and relevant experience.· Demonstrated proficiency as an Administrative Support II or similar support position at SCF.Additional Qualifications for Supervisor II:1. Two (2) years of demonstrated experience at the Supervisor I level; OR demonstrated proficiency as a Supervisor I at SCF.Alaska Native/American Indian Preference in Employment Pursuant to the Indian Self-Determination and Education Assistance Act, as amended, SCF pursues a policy of Alaska Native/American Indian preference in hiring, contracting, and training.

Employee Health Requirements: To protect the health of customer-owners and employees, Southcentral Foundation (SCF) requires health screenings and immunizations for all new and current employees. SCF's philosophy of care is built on creating and maintaining trusting relationships with customer-owners, and a healthy workforce is an important part of that commitment. Following SCF's Employee Health Procedure, including all required job-related health screenings and immunizations, is a condition of employment. The procedure is based on the latest scientific evidence and recommendations from public health experts. New employees must complete all required health screenings and immunizations before their first day of work. Current employees must complete any additional screenings or immunizations that become necessary due to workplace conditions, public health concerns, or newly available vaccines that help protect coworkers and the community. QualificationsLICENSES & CERTIFICATIONSBCU ApprovalICPA Approval

Job Summary

Requisition Number: SUPER007477Job Category: Clerical, Administrative

Schedule: Full-Time

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.