Remote Clinical Dispatcher
virtual vocationsNew York (NY)
Remote Clinical Dispatcher
Posted yesterday
virtual vocationsNew York (NY)
Dispatchers, Except Police, Fire, and AmbulanceAll Other Miscellaneous Ambulatory Health Care Services
SENIORITY
Mid
About the role
To support a growing clinical support team, the full-time Remote Clinical Dispatcher will manage multi-channel coordination and assignment of emergency and routine consultations while effectively communicating with hospital staff and physicians during the 2nd shift.
Key responsibilities:
Communicate effectively with clinical staff and physicians to ensure timely patient care
Manage incoming consultations through established workflows and prioritize assignments across multiple service lines
Monitor and maintain queues to meet or exceed service level agreements (SLAs) while demonstrating service excellenceRequired qualificationsHigh School Diploma, GED, or equivalent certification
At least one year of experience in a call center environment, healthcare, or IT
Proficiency in Microsoft Office and communication/collaboration tools
Strong customer service skills with high attention to detail
Ability to adapt to new technologies and excel in a remote work environment
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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