Remote Clinical Dispatcher
virtual vocationsNew York (NY)
Remote Clinical Dispatcher
Posted 2 days ago
virtual vocationsNew York (NY)
Dispatchers, Except Police, Fire, and AmbulanceAll Other Miscellaneous Ambulatory Health Care Services
SENIORITY
Mid
About the role
Seeking a full-time Remote Clinical Dispatcher for the 2nd shift, who will manage multi-channel coordination and assignment of emergency and routine consultations while ensuring effective communication with hospital staff and physicians to facilitate timely patient care.
Key responsibilities:
Manage incoming consultations through the CCC consultation lifecycle workflows and prioritize assignments for multiple service lines
Communicate effectively with clinical staff and physicians to ensure efficient patient care and service excellence
Monitor and maintain queues to prioritize consultations and exceed service level agreements (SLAs) Required qualificationsHigh School Diploma, GED, or equivalent certification required
At least one year of experience in a call center environment or healthcare/IT
Proficiency with Microsoft Office programs and communication tools across various operating systems
Strong customer service skills with high attention to detail
Ability to adapt quickly to new technologies and thrive in a fast-paced remote work environment
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.