Project Manager
rippleChicago (IL)
About the role
Ripple Treasury Project Manager At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Position Summary:
At Ripple Treasury, we empower finance and treasury teams around the world to work smarter, faster, and with greater confidence. Our cloud-based treasury and risk management platform helps organizations gain real-time insight to their cash, liquidity, and risk positions, enabling better decisions and stronger financial outcomes. We believe in delivering not just software, but transformative solutions that make a measurable difference for our clients. We are looking for a Project Manager to guide client implementations within our Latin America region, with a secondary focus on the United States. In this role at Ripple Treasury, you will collaborate with internal and external team members to control project scope, set timelines and deliverables, coordinate resources, encourage communication among participants, lead the process to achieve client goals, and proactively bring up risks as needed. Based in Miami, New York, San Francisco, or Chicago, this role demands robust project oversight, a process-focused approach, and client engagement skills to ensure structured planning and delivery across several simultaneous projects throughout Latin America and the United States. Outstanding organizational, problem-solving, and leadership capabilities are crucial to achieving high-quality results.
What You Will Do:
Lead end-to-end delivery of client-facing Ripple Treasury solution implementations, managing scope, timelines, budgets, and deliverables to agreed standards.
Serve as the point of contact for client project team members, building trust and ensuring alignment on goals, achievements, and expectations.
Create and maintain detailed project plans in accordance with Ripple Treasury's project management methodology.
Collaborate cross-functionally with Product, Implementation, and Customer Success teams to align project objectives and execution.
Coordinate delivery across multiple Latin American countries and the United States, spanning time zones and languages.
Manage bank connectivity and integration workstreams across Latin American and US banking partners.
Define and supervise critical success factors for each engagement, ensuring alignment with client business objectives.
Identify and mitigate project risks, clarify roles and responsibilities, and bring up issues to leadership as needed.
Establish project governance, ensuring oversight and compliance with delivery standards.
Lead project communication, including regular status updates to client executives, internal collaborators, and business units.
Find opportunities for process improvement, automation, and efficiency enhancements across the delivery lifecycle.
Who We Are:
- Looking For 3+ years of experience in client-facing project management, preferably within a SaaS or B2B enterprise software environment. Strong relationship-building skills, with the ability to engage and influence client team members at multiple levels of an organization.
- Experience leading multiple sophisticated projects simultaneously, often with remote resources and global teams. Technical competence and understanding of Treasury Management Systems (TMS) or financial software products is advantageous.
- Demonstrated capability to proactively recognize, monitor, and handle project risks and issues.
- Strong listening, presentation, and consultative communication abilities with the capacity to customize messages for diverse audiences.
- Highly organized with a demonstrable track record of delivering projects on time and within budget.
- Ability to thrive in a fast-paced, high-growth environment while balancing multiple priorities.
- Experience leading projects for clients across Latin America and the United States, with awareness of local business customs and regulatory frameworks.
- Familiarity with Latin American and US bank connectivity standards and payment schemes is helpful.
- Business-level fluency in Spanish is required.
- Business-level proficiency in Portuguese is a strong advantage.
- Existing right to work in the United States.
- Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
- Take Care of YourselfR&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need itIndustry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
- Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our California, UK/EU, Singapore, DIFC, ADGM, Australia, and Switzerland Applicant Privacy Notice for reference.
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