WIC Nutrition Assistant
catholic charities of buffaloJamestown (NY)
About the role
Nutrition Assistant Catholic Charities of Buffalo has an exciting opportunity for a full-time Nutrition Assistant within our Nutritional Health program. This position will work out of our Jamestown District Office on Dunham Avenue. The individual will join a diverse group of experienced professionals who are committed to our core mission, vision, and values. Our agency aims for inclusivity, compassion, and empowerment while celebrating diversity and life experiences to help our clients live healthier, happier lives. Catholic Charities is a non-profit human services agency that strives to empower individuals, children, and families across the eight counties of Western New York. For more than 100 years, Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths, backgrounds, and circumstances. As the most comprehensive provider of human services in Western New York, Catholic Charities delivers wide-ranging programs to address systemic poverty, sudden financial crisis, hunger, behavioral health, workforce readiness, family stability, legal immigration and resettlement, and help for older adults. As a trauma-informed agency, we strive to support the total well-being of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion, Acceptance, Respect for Everyone) Committee to create an inclusive environment where every individual feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all.
Job Responsibilities:
- Provide clinic and office support to the Nutrition Staff.
- Assist participants with WIC Health online nutrition
- Participant Centered Nutrition Services (PCNS) by phone or in person.
- Set the tone for excellent customer service to participants as they enter the clinic.
- Orient/educate participants about the WIC program.
- Make appointment reminders and no-show calls.
- Participate in National Voter Registration Activities.
- Collect information for the nutrition assessment process, including income eligibility, review of WIC Medical Referral Form and other documents.
- Obtain anthropometric (heights and weights) and hematological (bloodless iron level), as trained. Maintain quality control logs.
- Participate in breastfeeding promotion and support.
- Provide and document referrals to health and social services other community partners.
- Identify and refer participants to a Nutrition Staff.
- Attends staff meetings, Catholic Charities, NYWIC, and NYSDOH trainings.
- Assist Customer Service Representatives with phone duties as needed.
- Comply with the Agency's Compliance Program, Code of Ethics, laws, regulations, and ethical standards applicable to your position in the WIC program and Catholic Charities.
- Travels to all sites, and transports laptops, computers, and other equipment to sites.
- May have to lift up to 30lbs.
- Performs other duties as assigned.
Minimum Qualifications:
- High School Diploma or equivalent
- Basic Computer Skills. One year of experience working with children is preferred
- Must have reliable transportation, with the ability to travel to WIC clinics, training, and meeting locations (sometimes in the middle of the workday)
- Why You'll Love Working Here37.5-hour work week15 paid holidays25 PTO days per year (Pro-rated based on first year start date)
- Comprehensive health, dental & vision offerings for full-timeEmployer-paid life insurance for full-time
- Ancillary benefit offerings for full-time
- Flexible Spending Account (FSA) option for full-time
- Health Savings Account (HSA) when electing a high-deductible health plan for full-timeEmployer-paid Employee Assistance Program (EAP)403b Retirement Plan (Eligible after first pay period) with employer contribution after six months
- Applicants must reside in New York State to be considered.
- Compensation range may vary based on factors including but not limited to skills, education, location and experience.
As an Equal Opportunity Employer, Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities, unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process, please contact.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this