Supervisor, Care Management (Social Worker)

Supervisor, Care Management (Social Worker) Apply: Remote-IL:Full time: Posted Today:1669573Position Purpose: Supervises the care management team and the care coordination of behavioral health members to promote quality and efficacy of care management delivery related to mental and behavioral health needs. Supervises day-to-day escalations and care management issues related to members or providers.Key Details: Licensed Clinician with experience supporting children in a Behavioral Health setting. Ideal candidate will have experience partnering with Care Coordination and Support Organizations (CCSOs) providers, community organizations, and other stakeholders to coordinate comprehensive, member-centered care. Strong relationship-building, collaboration, and previous leadership experience is essential. Candidates must reside in Illinois and be able to travel up to 10% of the time. The remainder of the work will be performed remotely from a home office.* Monitors and reviews care management required documentation to maintain compliance with federal and state regulations and contractual agreements* Assigns caseloads to care management staff based on state requirements, care management staff experience, and member needs* Works with senior management on escalated and complex care cases related to BH and provides guidance to junior team members to address member concerns* Educates and provides resources for care management team on key initiatives and member outreach* Evaluates care management team performance and provides feedback regarding performance, goals, and career milestones* Provides coaching and guidance to care management team and providers to ensure members are receiving high quality care and information regarding service / care plan options, procedures, referrals, and healthcare benefits* Monitors and review reports on a regular basis ensuring quality and productivity metrics are met and for case assignments, and may perform audits of staff on a regular basis* Assists with onboarding, hiring, and training care management team members* Performs other duties as assigned.* Complies with all policies and standards.Education/Experience: Requires a Master's degree or Graduate from an Accredited School of Nursing and 4+ years of related experience.License/Certification:* Licensed Clinical Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LMSW, LMFT, LMHC, and RN with BH experience required