Energy Efficiency Support Specialist
virtual vocationsDenver (CO)
Energy Efficiency Support Specialist
Posted today
virtual vocationsDenver (CO)
SENIORITY
Junior
About the role
Supporting utility customers in enhancing energy efficiency, the full-time remote Energy Efficiency Customer Support Specialist will manage inbound calls, provide program education, and assist with customer inquiries using multiple platforms.
Key responsibilities:
Handle inbound customer calls focused on energy efficiency and program support
Provide assistance with scheduling, enrollment, and technical inquiries
Utilize various support scripts and platforms to deliver customer service effectively
Required qualifications:
High School Diploma or GED
Minimum of 6 months experience in a customer-facing environment, preferably in a call center
Ability to type 35+ WPM
Strong customer service orientation with a sales-focused mindset
Capacity to thrive in a fast-paced environment while managing multiple tasks
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.