Pool Store - Retail Sales Associate
pinch a penny pool patio spaPensacola (FL)
Pool Store - Retail Sales Associate
Posted today
pinch a penny pool patio spaPensacola (FL)
SENIORITY
Mid
About the role
Job Summary:
We are seeking an experienced and customer-oriented Retail Sales Associate to join our team. In this role, you will be the face of our brand, providing exceptional customer service, performing expert pool water testing, and ensuring a positive shopping experience for all customers. Your deep knowledge of pool chemicals and maintenance will be vital in providing tailored solutions for our clients' pool and spa needs.
Benefits: Competitive salary Flexible schedule Opportunity for advancement
Key Responsibilities:
Water Testing & Analysis: Perform precise water testing (pH, chlorine, alkalinity, calcium hardness, cyanuric acid, etc.). Explain results clearly to customers and provide expert treatment recommendations. Customer Consultations: Engage with customers to understand their pool/spa needs and provide tailored product recommendations for chemicals, equipment, and accessories. Sales Operations: Process transactions accurately and efficiently using the POS system. Proactively upsell complementary products to maximize sales opportunities. Inventory & Merchandising: Maintain an organized and visually appealing sales floor by restocking shelves and arranging merchandise. Assist with inventory counts and receiving shipments. Maintenance & Support: Fill chlorine jugs for customers. Assist with opening and closing procedures, including bank deposits.
Required Skills & Qualifications
Experience:
Minimum 1–2 years of experience in the pool industry. Technical Knowledge: Strong understanding of water chemistry and pool equipment systems (pumps, motors, chlorinators).
Physical Requirements:
Ability to lift and carry heavy items up to 50 lbs regularly. Ability to stand for extended periods.
Soft Skills:
Excellent communication, active listening, and problem-solving skills. Proactive, detail-oriented, and dependable. Certification: Certified Pool Operator (CPO) certification is a significant plus. Availability: Flexibility to work various shifts, including weekends and holidays.
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