Assistant Store Mangaer, MaxMara Saks 5 Ave

Posted 3 days ago

max mara fashion groupNew York (NY)

First-Line Supervisors of Retail Sales Workers Clothing and Clothing Accessories Retailers

SENIORITY

Mid

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About the role

Assistant Store Manager - SAKSThe Assistant Store Manager partners closely with the Store Manager to drive business development aligned with Max Mara’s brand strategy. This role is key in achieving sales goals, building a motivated team, and ensuring exceptional customer experiences while supporting overall store operations within the leased Saks environment.

Core Responsibilities:

Customer Service
Support associates with client service challenges and reinforce clienteling best practices
Help build and maintain a loyal local clientele and continuously grow new clients
Staff Development
Use training and coaching to elevate team knowledge and performance
Manage ongoing performance to consistently meet sales and KPI targets
Lead by example and maintain strong floor presence
Assist in creating a positive, motivating work environment
OperationsAssist in driving the store’s success according to brand objectives
Maintain inventory control following company policies to minimize shrink
Support financial goals by managing expenses, gross margin, and sell-through
Ensure optimal stock levels for maximum sales growth
Store Visuals
Uphold merchandise presentation standards as directed by the visual department
Maintain and communicate strong product knowledge
Consistently represent and uphold the Max Mara brand image
Human Resources
Assist the Store Manager with recruiting and onboarding new team members
Supervise store personnel, ensuring adherence to company policies and procedures
Communicate effectively with the store team, peers, and corporate office
Additional Duties
Perform other tasks as assigned to support store and brand success
Required Skills and EducationBA preferred but not required
Minimum 3-5 years retail management experience; luxury RTW preferred
Strong interpersonal, organizational, and communication skills
Ability to work independently and collaboratively
Proficient with relevant computer systems
Skilled in conflict management and resolution

Max Mara is an Equal Opportunity Employer. M/F/D/V

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